Charlotte Perez
Edinburg,TX
Summary
Adaptable team member with hands-on experience in customer service and food service environments. Trusted for problem-solving, reliability, and clear communication with staff and customers. Focused on accurate service, clean work areas, and efficient daily operations.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
Language
2
2
years of professional experience
Work History
Cashier/Cook
Whataburguer
05.2026 - Current
- Processed customer orders accurately at register and drive-thru using point-of-sale systems.
- Prepared burgers, fries, and sides following food safety and quality standards.
- Balanced cash drawer and handled payments with accuracy and care.
- Maintained clean workstations, dining areas, and equipment throughout shifts.
- Communicated order details clearly with team members to support fast service.
Cashier
The Shack
10.2025 - 05.2026
- Processed cash, card, and mobile payments accurately through POS system.
- Balanced cash drawer and resolved register discrepancies before shift close.
- Greeted customers and answered questions with prompt, courteous service.
- Entered orders accurately and coordinated handoff with kitchen staff.
- Applied discounts, coupons, and refunds according to store policies.
- Restocked and organized merchandise in front lanes.
Car Hopper
Stars Drive Inn
07.2024 - 03.2025
- Delivered food and drinks to parked vehicles accurately and promptly.
- Greeted guests courteously and confirmed orders before service.
- Handled cash and card payments while maintaining transaction accuracy.
- Supported kitchen and front-counter staff during busy service periods.
- Cleaned service areas, trays, and equipment to maintain sanitation standards.
Education
High School Diploma -
PSJA NORTH High School
Pharr, TX05-2025
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking and organization
- Problem-solving abilities
- Efficient multitasking
- Reliability
- Organizational skills
- Team collaboration
- Training skills
Languages
Spanish
Professional Working
Timeline
Cashier/Cook
Whataburguer
05.2026 - Current
Cashier
The Shack
10.2025 - 05.2026
Car Hopper
Stars Drive Inn
07.2024 - 03.2025
High School Diploma -
PSJA NORTH High School