Summary
Overview
Work History
Education
Skills
Values
Timeline
Generic

Charlotte Ratner

Shaker Heights

Summary

I am a motivated and hard worker committed to doing good work while satisfying those I work for and with.

Overview

3
3
years of professional experience

Work History

Babysitter

Families
04.2022 - Current
  • Play games, work on puzzles, and read books to young children.
  • Communicate positively with children and guardians.
  • Organize and clean homes after activities by picking up toys and straightening up play rooms.
  • Maintain a clean and organized environment to ensure the well-being of children under care.
  • Prepare healthy, age-appropriate snacks and meals.
  • Bathe, dress, and help with teeth brushing as part of bedtime preparation.
  • Teach children to organize toys, wash hands, and share by leading by example.
  • Handle conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Improve child safety by vigilantly monitoring play areas and consistently enforcing rules.

Intern

The Max Collaborative
05.2024 - 06.2024
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Team Member

Mitchells Ice Cream
05.2022 - 10.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Intern

Cleveland Metroparks Zoo
05.2023 - 06.2023
  • Sorted and organized files, spreadsheets, and reports.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Completed physical tasks to make the Zoo more inclusive for those with disabilities
  • Worked with faculty and other students alike

Education

Bachelor of Arts -

University of Miami
Coral Gables, Florida
05-2028

Skills

  • Customer service
  • Team collaboration
  • Organizational skills
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Patience and empathy
  • Time management

Values

  • Acceptance
  • Inclusion
  • Kindness

Timeline

Intern

The Max Collaborative
05.2024 - 06.2024

Intern

Cleveland Metroparks Zoo
05.2023 - 06.2023

Team Member

Mitchells Ice Cream
05.2022 - 10.2023

Babysitter

Families
04.2022 - Current

Bachelor of Arts -

University of Miami

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Charlotte Ratner