Charlotte Robinson
Boulder
Summary
Dedicated food service professional with strong customer service and problem-solving skills. Experienced in enhancing operational efficiency while supporting guest needs in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Food Runner
Big Fattys BBQ
White River Junction
07.2023 - 02.2025
- Delivered food orders promptly to tables in a fast-paced BBQ restaurant.
- Refilled drinks and cleared plates to support server efficiency and enhance guest experience.
- Maintained cleanliness of dining area and service stations throughout shifts.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Supported guest needs by responding quickly to requests and inquiries.
- Organized food items for delivery to enhance operational efficiency during peak hours.
- Monitored inventory levels of condiments and supplies for proactive restocking.
- Ensured that all orders were correct before leaving the kitchen area.
Hostess
Dunks Sports Grill
Hanover
11.2021 - 04.2022
- Coordinated reservations and waitlists to optimize guest seating and minimize wait times.
- Greeted and seated guests in a welcoming manner.
- Provided menus and answered questions about specials.
- Handled phone inquiries to schedule and confirm reservations, record takeout orders, and provide service information promptly.
- Maintained cleanliness of dining areas and the entryway.
- Maintained a clean and organized dining area.
- Fostered positive relationships with front-of-house and kitchen staff to enhance teamwork and service quality.
Education
High School Diploma -
Hanover High School
Hanover06-2025
Skills
- Foodservice
- Customer service
- Effective communication
- Team collaboration
- Team building
- Problem solving
- Conflict resolution
Timeline
Food Runner
Big Fattys BBQ
07.2023 - 02.2025
Hostess
Dunks Sports Grill
11.2021 - 04.2022
High School Diploma -
Hanover High School