Charlotte Solomon
Edinboro,PA
Summary
Reliable and adaptable professional with hands-on experience in hospitality and general labor. Known for strong problem-solving skills, attention to detail, and effective inventory management in fast-paced environments. Skilled at maintaining organization, supporting daily operations, and quickly learning new tasks and systems. Committed to fostering positive team dynamics, delivering dependable work, and enhancing overall customer experiences through professionalism and a strong work ethic.
Overview
3
3
years of professional experience
Work History
Barista
Bean and Bear Cafe
04.2024 - Current
- Provided friendly, attentive service to customers, creating a welcoming and positive café environment.
- Prepared beverages accurately and efficiently while maintaining high quality standards.
- Demonstrated reliability through consistent attendance, punctuality, and readiness to work assigned shifts.
- Handled transactions independently using POS systems while maintaining cash accuracy.
- Managed tasks independently during busy periods, prioritizing orders and maintaining workflow.
- Built positive relationships with regular customers through kindness and personalized service.
- Maintained cleanliness and organization of the workspace, including equipment and dining areas.
- Resolved customer concerns calmly and professionally
General Laborer
Edinboro Market
04.2024 - 08.2026
- Loaded and unloaded delivery trucks, verifying shipments for accuracy.
- Conducted inventory checks and resolved discrepancies.
- Trained new staff on equipment use and safety procedures.
- Moved materials between storage and production areas efficiently.
- Maintained a clean, organized workspace through regular housekeeping.
- Processed transactions accurately using POS systems.
- Created product displays and organized merchandise to drive sales.
- Assisted customers with product questions and built relationships to encourage repeat business.
- Handled customer concerns professionally in fast-paced environments.
- Restocked and rotated inventory to maintain product availability.
General Laborer
Nicks Place
03.2023 - 08.2025
- Delivered high-quality customer service across multiple business areas, including a wedding venue, mini golf course, candy shop, and inn.
- Assisted guests with check-ins, purchases, and general inquiries, ensuring a positive overall experience.
- Supported event operations, including setup, coordination, and breakdown for weddings and group events.
- Maintained clean, organized, and welcoming environments across all facilities.
- Handled transactions accurately using POS systems and managed cash responsibly.
- Restocked merchandise and supplies to ensure consistent availability and presentation.
- Resolved guest concerns professionally in fast-paced and high-pressure situations.
- Collaborated with team members to ensure smooth daily operations and high service standards.
Education
Nursing
Edinboro University of Pennsylvania
Edinboro, PA05.2028
Skills
- Problem-solving
- Hardworking and independent
- Reliable and dependable
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Detail-oriented
- POS systems
- Hospitality service expertise
- Inventory management
- Multitasking and organization
Timeline
Barista
Bean and Bear Cafe
04.2024 - Current
General Laborer
Edinboro Market
04.2024 - 08.2026
General Laborer
Nicks Place
03.2023 - 08.2025
Nursing
Edinboro University of Pennsylvania