Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlotte Thissen

St. Louis,MO

Summary

Strong leader, teacher and problem-solver dedicated to completing necessary tasks with efficiency, positivity and with a creative outlook. Passionate about the arts and sharing the positive impact it has on those who participate.

Overview

11
11
years of professional experience

Work History

Manager

Pipers Tea & Coffee
03.2025 - Current
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.

Camp Counselor

Camp Weloki for Girls
06.2015 - Current
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Encouraged team building to increase camaraderie, trust and rapport.
  • Developed and monitored safety policies and procedures to facilitate safety of campers.
  • Cultivated warm and welcoming environment for campers away from home for the first time.

General Manager

Park Avenue Coffee
01.2025 - 03.2025
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Formulated policies and procedures to streamline operations.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Lead Barista

AO&Co
03.2023 - 01.2025
  • Maintain high drink quality.
  • Provide excellent service by greeting every customer and creating positive interactions.
  • Train new baristas in brewing, recipes, and service.
  • Create weekly schedules.
  • Manage deposits and employee needs.

Barista

Café Dolce
07.2021 - 03.2023
  • Expertly made all beverages and guided customers in ordering.
  • Created a warm and welcoming environment to all.
  • Properly and effectively opened and closed shop with and without others.
  • Managed daily deposits.

Barista

Sweetwaters Coffee & Tea
03.2021 - 07.2021
  • Began coffee training.
  • Learned basics of steaming and recipes.
  • Started building tea knowledge.
  • Prepared batch coffee, lemonades, cold brew.
  • Properly handled and served food items.

Site Supervisor and Instructor

SwimAmerica
01.2014 - 05.2020
  • Created personalized lesson plans to improve swimming techniques.
  • Monitored progress with regular assessments and feedback.
  • Ensured safety with vigilant supervision and facilitated engaging activities to boost confidence and skill in young learners.

Education

Bachelor’s Degree - Studio Art And Art History

University of Missouri – St. Louis
St Louis, MO
05-2023

Skills

  • Extensive knowledge of Studio Art
  • Inventory management
  • Effective communication
  • Teaching oriented
  • Time management
  • Computer proficiency
  • Strong written communication
  • Self-motivated
  • Creative thinking

Timeline

Manager

Pipers Tea & Coffee
03.2025 - Current

General Manager

Park Avenue Coffee
01.2025 - 03.2025

Lead Barista

AO&Co
03.2023 - 01.2025

Barista

Café Dolce
07.2021 - 03.2023

Barista

Sweetwaters Coffee & Tea
03.2021 - 07.2021

Camp Counselor

Camp Weloki for Girls
06.2015 - Current

Site Supervisor and Instructor

SwimAmerica
01.2014 - 05.2020

Bachelor’s Degree - Studio Art And Art History

University of Missouri – St. Louis

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