Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Hobbies and Interests
Timeline
Generic

Charlotte Walgren

Dousman

Summary

Creative and detail-oriented professional with a strong foundation in leadership, team collaboration, and customer engagement within the fashion industry. Brings advanced knowledge of fashion trends, styling, and brand voice with proven experience in both retail merchandising and editorial-style communication. Skilled in writing compelling, on-brand copy that drives engagement, as well as curating product assortments that reflect seasonal direction and consumer demand. Adaptable, strategic, and passionate about translating fashion into meaningful stories and experiences—both visually and through words.

Overview

7
7
years of professional experience

Work History

Full Time Assistant Manager

Free People
04.2022 - Current
  • Oversaw daily operations and ensured the opening and closing procedures were done correctly
  • Operated POS system and Pack & Ship system
  • Calculated daily, weekly, monthly, and yearly store performance
  • Provided personal styling advice to customers and influenced sales
  • Styled mannequins and arranged fixtures, displays, and layouts by following a corporate directive while still implementing personal creative ideas

Sales Associate

Urban Outfitters, Inc.
09.2023 - 01.2024
  • Operated POS system while encouraging customers to become rewards members
  • Maintained the sales floor
  • Memorized store inventory continuously, including amount, color, and size
  • Provided exceptional customer service

Sales Associate

Carter’s Delafield
01.2021 - 04.2022
  • Held position for top credit card sales within the store
  • Handled money and operated POS system
  • Delivered exceptional customer service
  • Familiar with OmniChannel and Zebra devices

Waitress

Vittles and Vine
10.2019 - 12.2019
  • Delivered friendly service in a fast-paced environment, ensuring customer satisfaction.
  • Memorized an extensive menu with knowledge of ingredients, allergens, and substitutions
  • Adapted quickly to changing responsibilities and filled in for other roles as needed
  • Built strong relationships with regular customers, contributing to a warm, welcoming dining experience

Camp Counselor in Training

Phantom Lake YMCA
11.2018 - 08.2019
  • Supervised and mentored groups of 10 children, ensuring their safety, engagement, and positive social development
  • Communicated effectively with campers, parents, and fellow staff to create a safe and supportive environment
  • Planned recreational programs including sports, arts and crafts, team-building games, and outdoor education

Education

Bachelor of Science - Textiles & Fashion Design, Digital Studies - Communication Arts Pathway

University of Wisconsin-Madison
05-2027

Skills

  • Customer service

  • Staff training and development

  • Team leadership

  • Decision-making

  • Conflict resolution

  • Customer rapport

Accomplishments

  • Member of Alpha Chi Omega Fraternity - Kappa Chapter (2022 - present)
  • Kettle Moraine High School Girls Tennis (August 2018 - present)
  • Kettle Moraine Girls Varsity Lacrosse (February 2016 - present)
  • Scholastic Art and Writing Award

Affiliations

  • National Honor Society Member
  • Junior and Senior year

Hobbies and Interests

Fashion Industry & Trends, Styling, Social Media

Timeline

Sales Associate

Urban Outfitters, Inc.
09.2023 - 01.2024

Full Time Assistant Manager

Free People
04.2022 - Current

Sales Associate

Carter’s Delafield
01.2021 - 04.2022

Waitress

Vittles and Vine
10.2019 - 12.2019

Camp Counselor in Training

Phantom Lake YMCA
11.2018 - 08.2019

Bachelor of Science - Textiles & Fashion Design, Digital Studies - Communication Arts Pathway

University of Wisconsin-Madison

Similar Profiles

CREATE PROFILE