Adept at streamlining operations and enhancing customer experiences, I significantly boosted office efficiency and client satisfaction at Dovetail Design and Cabinetry. My expertise in office administration and exceptional multi-tasking abilities, coupled with a strong work ethic and excellent communication skills, fostered positive client relationships and supported seamless event execution. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
For the last 14 years, I have been a stay-at-home mom and wife.
During that time, I managed our household and yard projects and
maintenance, took care of the household finances, multitasked several
projects at one time and volunteered and coordinated several
activities for my son’s teachers throughout the years. My
professional career included working in Interventional and
Neurointerventional Radiology and Secondary Education.
Overview
25
25
years of professional experience
Work History
Office Manager/Event Planner
Dovetail Design and Cabinetry
08.2022 - Current
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Optimized office space utilization, leading to more efficient and productive work environment.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Performed event coordination for larger parties and gatherings.
Established working relationships with clients by organizing various events.
Managed budgets effectively, monitoring expenses closely to ensure events were delivered within financial constraints.
Developed strong relationships with clients, fostering trust and rapport for ongoing business opportunities.
Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.
Brainstormed and implemented creative event concepts and themes.
Monitored and controlled event expenditures to meet budgets.
Developed creative themes for events and created related activities to engage attendees.
Increased brand visibility through strategic placement of promotional materials at high-profile events.
Excellent communication skills, both verbal and written.
Managed time efficiently in order to complete all tasks within deadlines.
Strengthened communication skills through regular interactions with others.
Demonstrated strong organizational and time management skills while managing multiple projects.
Stay-at-home Mom
Self
10.2007 - 08.2022
Managed the household, yard projects and
maintenance
Coordinated several activities for my son’s teachers throughout the years
Volunteered in my son's classroom
Worked on fundraising projects
Managed household finances
Multitasked several projects at one time
Radiologist Assistant
University Of Iowa Hospitals And Clinics-SNICU
08.2004 - 10.2007
Enhanced radiologist efficiency through the timely completion of preliminary reports and documentation.
Performed radiographic imaging procedures according to established protocols.
Assisted radiologist in performing special imaging procedures.
Coordinated with other healthcare personnel to deliver quality patient care.
Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
Participated in continuing education programs related to radiology.
Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
Operated radiologic equipment to obtain images of body structures.
Prepared and mixed contrast agents for enhanced imaging.
Assisted in diagnosis of disease and injury through radiologic examinations.
Increased diagnostic accuracy by effectively communicating findings to radiologists for interpretation and diagnosis support.
Provided exceptional patient experiences through compassionate communication during examinations and procedures.
Assisted radiologists with advanced procedures, ensuring patient safety and comfort throughout the process.
Managed inventory of supplies needed for daily operations while maintaining cleanliness standards within the workplace.
Educated patients on imaging procedures, addressing concerns and answering questions to alleviate anxiety.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated strong organizational and time management skills while managing multiple projects.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Gap Sales Associate
Gap, Inc.
06.2001 - 08.2006
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked well in a team setting, providing support and guidance.
Skilled at working independently and collaboratively in a team environment.
Built customer loyalty, rapport and retention by learning their names' and delivering excellent customer service
Engaged in friendly conversation with customer to better uncover individual needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
History/English Teacher
Cascade High School
08.1999 - 05.2002
Differentiated instruction to accommodate diverse learner needs, ensuring all students had equal access to education opportunities.
Established and maintained professional relationships with students, staff, parents and community members.
Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
Prepared and implemented lesson plans covering required course topics.
Implemented project-based learning activities that encouraged collaboration, critical thinking, and problem-solving skills among students.
Education
Bachelor of Science - Radiologic Science
University of Iowa
Iowa City, IA
Bachelor of Science - History, Secondary Education
Iowa State University
Ames, IA
Skills
Customer Service
Excellent multi-tasking ability
Office Administration
Interventional and Neurointerventional Radiology
Documentation And Reporting
Adaptability
Critical Thinking
Detail Oriented
Interests
Avid Reader
Gardening
Enjoy participating in pilates, for overall physical and mental well-being
Fashion and Style
Home Improvement
Timeline
Office Manager/Event Planner
Dovetail Design and Cabinetry
08.2022 - Current
Stay-at-home Mom
Self
10.2007 - 08.2022
Radiologist Assistant
University Of Iowa Hospitals And Clinics-SNICU
08.2004 - 10.2007
Gap Sales Associate
Gap, Inc.
06.2001 - 08.2006
History/English Teacher
Cascade High School
08.1999 - 05.2002
Bachelor of Science - Radiologic Science
University of Iowa
Bachelor of Science - History, Secondary Education