Charlotte Canada
Charlotte,NC
Overview
3
3
years of professional experience
Work History
Flight Attendant
American Airlines
Charlotte, NC
05.2024 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly while following established protocols and coordinating with the flight deck crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Copy Editor
Arizona State University
Tempe, AZ
01.2022 - 05.2023
- Editing and fact-checking ASU's marketing materials, including emails, website content, videos, presentations and SMS messages.
- Following AP Style and brand guidelines.
- Using technology including Slack, G-Suite, Microsoft Office Suite and Zoom to communicate and work with the editing and marketing departments.
- Working remotely and in person with editing team.
Research Intern
The Committee for Human Rights in North Korea
Washington, DC
05.2022 - 08.2022
- Compiled news stories and other web content for a daily newsletter.
- Researched and compiled information and data from academic reports for projects related to human rights abuses.
- Worked with team remotely and in person to increase outreach using social media.
Office Aide
Arizona PBS
Phoenix, AZ
08.2021 - 12.2021
- Greeted and directed guests to scheduled meetings or events.
- Received, transferred and made phone calls.
- Managed customer requests including memberships, mail requests and information update requests using Salesforce software.
Education
Bachelor of Arts - Journalism And Mass Communication
Arizona State University
Phoenix, AZ05-2023
Bachelor of Arts - Political Science
Arizona State University
Tempe, AZ05-2023
Skills
- Korean (intermediate)
- Editing
- Customer Service
- Writing
- Research
- First aid
Timeline
Flight Attendant
American Airlines
05.2024 - Current
Research Intern
The Committee for Human Rights in North Korea
05.2022 - 08.2022
Copy Editor
Arizona State University
01.2022 - 05.2023
Office Aide
Arizona PBS
08.2021 - 12.2021
Bachelor of Arts - Journalism And Mass Communication
Arizona State University
Bachelor of Arts - Political Science
Arizona State University