Charlsie Hall
Kentwood,MI
Summary
- Dedicated, service-focused professional seeking to transition into healthcare as a nursing assistant.
- Highly motivated to launch nursing career; future goals include education leading to NA certification and, ultimately, an RN license.
- Reliable worker with the ability to quickly learn new concepts and skills.
- Backed by a solid work history, reputation as a team player and passion for helping others.
- Background includes experience caring for terminally ill cancer patient.
- Current on all immunizations (including tuberculosis and hepatitis). Certified Medical Assistant.
Overview
21
21
years of professional experience
Work History
Patient Financial Associate
Mercy Health
06.2016
Patient Care Technician
Devoted 2U Home Care
Grand Rapids, MI
03.2020 - 09.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Direct Care Worker
Beacon Living Services
05.2012 - 10.2012
Certified Nursing Assistant
Palmyra Nursing and Rehab Center
05.2010 - 12.2011
- Provided care and assistance to residents and nursing staff as needed
- Feeding, dressing, and other ADL’s
Certified Nursing Assistant
Sanctuary at the Park
Muskegon, Michigan
06.2008 - 12.2009
- Received 'exemplary' and exceeds expectations ratings on all performance reviews
- Cited for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability
- Demonstrated the ability to interact with elders from diverse cultures and backgrounds
- Commended for multitasking abilities; frequently assigned the most difficult section of nursing home
- Recognized for superior performance and dedicated service commitment through awards such as Employee of the Month.
Direct Care Worker
Pioneer Resources
Muskegon, Michigan
12.2002 - 01.2008
- Provide quality care for 6 residents
- Learned the basics of assessing patient vital signs under the tutelage of home healthcare nurse
- Assisted home nurse and hospice staff with all aspects of daily care, including bathing, feeding and dressing
- Helped to ensure residents last years were as comfortable, dignified and enriching as possible.
Medical Assistant
Muskegon Family Care
Muskegon, MI
09.2005 - 03.2007
- Managed patient records using electronic medical records software
- Verified insurance information and process refills as ordered by doctor
- Also on the clinical side when needed, administering injections, processing urine samples, and collecting vital signs.
Education
High School Diploma -
Muskegon High School
Muskegon, MIMedical Assisting Diploma - Medical Assisting
Ross Medical Education Center
Norton Shores, MI09.2006
Skills
- MS Word
- MS Excel
- MS Outlook
- Activities of Daily Living (ADL)
- Quality Patient Care
- All vitals
- Injections
- Blood Draws
- EMR
Relationship Management
Teamwork and Collaboration
Time Management
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent Communication
Critical Thinking
Organizational Skills
Additional Information
Available for all shifts, extended hours and weekend assignments.
Timeline
Patient Care Technician
Devoted 2U Home Care
03.2020 - 09.2023
Patient Financial Associate
Mercy Health
06.2016
Direct Care Worker
Beacon Living Services
05.2012 - 10.2012
Certified Nursing Assistant
Palmyra Nursing and Rehab Center
05.2010 - 12.2011
Certified Nursing Assistant
Sanctuary at the Park
06.2008 - 12.2009
Medical Assistant
Muskegon Family Care
09.2005 - 03.2007
Direct Care Worker
Pioneer Resources
12.2002 - 01.2008
High School Diploma -
Muskegon High School
Medical Assisting Diploma - Medical Assisting
Ross Medical Education Center