Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Charlsie Hall

Kentwood,MI

Summary

  • Dedicated, service-focused professional seeking to transition into healthcare as a nursing assistant.
  • Highly motivated to launch nursing career; future goals include education leading to NA certification and, ultimately, an RN license.
  • Reliable worker with the ability to quickly learn new concepts and skills.
  • Backed by a solid work history, reputation as a team player and passion for helping others.
  • Background includes experience caring for terminally ill cancer patient.
  • Current on all immunizations (including tuberculosis and hepatitis). Certified Medical Assistant.

Overview

21
21
years of professional experience

Work History

Patient Financial Associate

Mercy Health
06.2016

Patient Care Technician

Devoted 2U Home Care
03.2020 - 09.2023
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

Direct Care Worker

Beacon Living Services
05.2012 - 10.2012

Certified Nursing Assistant

Palmyra Nursing and Rehab Center
05.2010 - 12.2011
  • Provided care and assistance to residents and nursing staff as needed
  • Feeding, dressing, and other ADL’s

Certified Nursing Assistant

Sanctuary at the Park
06.2008 - 12.2009
  • Received 'exemplary' and exceeds expectations ratings on all performance reviews
  • Cited for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability
  • Demonstrated the ability to interact with elders from diverse cultures and backgrounds
  • Commended for multitasking abilities; frequently assigned the most difficult section of nursing home
  • Recognized for superior performance and dedicated service commitment through awards such as Employee of the Month.

Direct Care Worker

Pioneer Resources
12.2002 - 01.2008
  • Provide quality care for 6 residents
  • Learned the basics of assessing patient vital signs under the tutelage of home healthcare nurse
  • Assisted home nurse and hospice staff with all aspects of daily care, including bathing, feeding and dressing
  • Helped to ensure residents last years were as comfortable, dignified and enriching as possible.

Medical Assistant

Muskegon Family Care
09.2005 - 03.2007
  • Managed patient records using electronic medical records software
  • Verified insurance information and process refills as ordered by doctor
  • Also on the clinical side when needed, administering injections, processing urine samples, and collecting vital signs.

Education

High School Diploma -

Muskegon High School
Muskegon, MI

Medical Assisting Diploma - Medical Assisting

Ross Medical Education Center
Norton Shores, MI
09.2006

Skills

  • MS Word
  • MS Excel
  • MS Outlook
  • Activities of Daily Living (ADL)
  • Quality Patient Care
  • All vitals
  • Injections
  • Blood Draws
  • EMR

Relationship Management

Teamwork and Collaboration

Time Management

Problem-solving abilities

Multitasking Abilities

Reliability

Excellent Communication

Critical Thinking

Organizational Skills

Additional Information

Available for all shifts, extended hours and weekend assignments.

Timeline

Patient Care Technician

Devoted 2U Home Care
03.2020 - 09.2023

Patient Financial Associate

Mercy Health
06.2016

Direct Care Worker

Beacon Living Services
05.2012 - 10.2012

Certified Nursing Assistant

Palmyra Nursing and Rehab Center
05.2010 - 12.2011

Certified Nursing Assistant

Sanctuary at the Park
06.2008 - 12.2009

Medical Assistant

Muskegon Family Care
09.2005 - 03.2007

Direct Care Worker

Pioneer Resources
12.2002 - 01.2008

High School Diploma -

Muskegon High School

Medical Assisting Diploma - Medical Assisting

Ross Medical Education Center

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Charlsie Hall