Charmain Y. Wilson
Clearwater,FL
Summary
Dedicated professional with 10 years experience as a third-grade teacher and 4 years case management experience with the State of Florida. Skilled in communication, critical thinking, and managing complex situations. Seeking to leverage analytical, organizational, and interpersonal skills to transition into a career in insurance claims. Proven ability to document, assess and resolve issues efficiently while maintaining a client-focused approach.
Overview
14
14
years of professional experience
Work History
Elementary School Teacher
Pinellas County Schools
02.2014 - Current
- Utilize targeted instruction and innovative techniques to achieve measurable student gains across diverse skills
- Support caseload of 6-10 ESE students to include all required state and federal paperwork and all required face-to-face meetings with all stakeholders
- Maintain detailed records of student progress, assessments, and communication with all stakeholders
- Leverage achievement-based and progress-based assessments to identify students with unique needs and implement data-driven learning differentiation to accommodate students of all abilities
Probation Officer
Department of Juvenile Justice-State of Florida
03.2012 - 02.2014
- Provided supervision and counseling of youth found delinquent by the judicial system of Florida
- Completed required documents for client cases including, but not limited to, Pre-Disposition Reports, Court Disposition Forms, Pre-Sentencing Investigations, State Attorney Recommendations and Home-Study Reports
- Negotiated and developed supervision treatment plans with youth and families
- Complete case management of 75-100 clients
- Maintained compliance with all legal statutes, policies and procedures.
Family Support Worker
Department of Health- State of Florida
09.2010 - 03.2012
- Managed an intensive caseload of 25 families/cases
- Conducted weekly home visits with families with infants/toddlers from prenatal to 5
- Communicated and documented communication with medical providers, mental health professionals and legal professionals
Education
Bachelor of Science - Elementary Education
University of Central Florida
Orlando, FloridaAssociate of Arts - Mass Communications
Saint Petersburg College
St. Petersburg, FloridaSkills
- Collaborative teamwork
- Case management
- Investigations
- Risk and needs assessments
- Documentation
- Data gathering
Timeline
Elementary School Teacher
Pinellas County Schools
02.2014 - Current
Probation Officer
Department of Juvenile Justice-State of Florida
03.2012 - 02.2014
Family Support Worker
Department of Health- State of Florida
09.2010 - 03.2012
Bachelor of Science - Elementary Education
University of Central Florida
Associate of Arts - Mass Communications
Saint Petersburg College
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