Charmaine Andres

Cerritos,CA

Summary

Driven and adaptable professional with a proven track record at Daiso, showcasing exceptional customer service and organizational abilities. Excelled in resolving technical issues at Planet Cellular, enhancing customer loyalty through innovative problem-solving. Demonstrates a strong work ethic, reliability, and money handling skills, contributing to significant improvements in service quality and operational efficiency.

Overview

years of professional experience

Work History

Cashier/Sales Associate

Daiso USA

01.2019 - 07.2024

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Learned duties for various positions and provided backup at key times.
Stocked, tagged and displayed merchandise as required.

Mobile Technician

Planet Cellular

11.2017 - 12.2018

Diagnosed and resolved technical issues for a wide range of mobile devices, resulting in increased customer loyalty.
Developed customized solutions when standard fixes were insufficient, showcasing adaptability in problem-solving capabilities.
Installed and configured new devices and system components.
Collaborated with colleagues to develop best practices for common mobile device issues, raising overall service quality.

Education

High School Diploma -

Gahr High School

Artesia

Cerritos College

Cerritos

Skills

Customer Service

Work Ethic and Integrity

Organizational Abilities

Money Handling

Flexibility

Reliability

Timeline