Charmaine Johnson
Chicago,IL
Summary
Experienced Security Officer with over 38 years of experience in Security. Excellent reputation for resolving problems and improving customer satisfaction. I am also a dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.
Overview
7
7
years of professional experience
Work History
Front Desk Monitor
Chicago Housing Authority
09.2015 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Reported irregularities such as fire and safety hazards to maintenance.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
20hr Basic Security Training
Kates Training Academy
7810 S Claremont Ave Chicago Illinois 6062008.2022
40 Hr Armed Security TrainIng
Crabtree Institute of Security Technology
Addison, IL01.1985
Additional Information
I can provide a more detailed resume upon request. This new job seeking plan came unexpected due to employers request.
Timeline
Front Desk Monitor
Chicago Housing Authority
09.2015 - Current
20hr Basic Security Training
Kates Training Academy
40 Hr Armed Security TrainIng
Crabtree Institute of Security Technology
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