Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charmaine Johnson

Poquoson,VA

Summary

Dynamic business professional with a proven track record in small business operations and relationship building. At Beachy Bull Boutique, I drove consistent growth through strategic planning and exceptional customer service. Skilled in project management and employee development, I excel at fostering client relationships and achieving sales objectives.


As a Resident Programs Director for Commonwealth Senior Living, I will use my talent and expertise to deliver a positive and engaging healthy environment for the residents. As a volunteer, I have worked closely with residents planning activities and creating a lively and fun atmosphere. I am excited for the opportunity to be an asset to your organization.

Overview

18
18
years of professional experience

Work History

Small Business Owner

Beachy Bull Boutique
08.2019 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Achieved consistent growth with careful planning and execution of business development initiatives.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.

Business Development Executive

Jenette Brothers
01.2017 - 01.2018
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Increased client base by identifying and pursuing new business opportunities through market research and networking.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Area Sales Manager

Performance Foodservice
09.2007 - 04.2014
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Built lasting relationships with clients through outstanding customer service interactions.

Education

Business Administration

Thomas Nelson Community College
Hampton, VA

Skills

  • Small business operations
  • Planning and execution
  • Vendor relations
  • Business marketing
  • Project management
  • Employee development
  • Decision-making
  • Customer service
  • Relationship building
  • Goal setting
  • Staff management
  • Management team building
  • Employee motivation

Timeline

Small Business Owner

Beachy Bull Boutique
08.2019 - Current

Business Development Executive

Jenette Brothers
01.2017 - 01.2018

Area Sales Manager

Performance Foodservice
09.2007 - 04.2014

Business Administration

Thomas Nelson Community College
Charmaine Johnson