Charmaine Wallace
Joppa,MD
Summary
Quality Inspector with over 13 years of extensive expertise in machine operation and quality assurance. Demonstrates exceptional skills in customer service, team leadership, and conflict resolution, consistently optimizing production standards and reducing defect rates. Passionate about enhancing operational efficiency and committed to fostering a culture of safety and excellence in every role.
Overview
17
17
years of professional experience
Work History
EVS Technician
MedStar Health
White Marsh, MD
06.2025 - 10.2025
- Operated and maintained cleaning equipment to ensure optimal performance and sanitation standards.
- Conducted routine inspections of facilities to identify maintenance needs and enhance safety protocols.
- Collaborated with team members to execute daily cleaning schedules, improving workflow efficiency.
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
- Contributed to effective communication among team members by participating in regular meetings and training sessions.
Housekeeper
Brightview Senior Living
Perry Hall, MD
05.2024 - 06.2025
- Maintained cleanliness, boosting resident satisfaction and care quality.
- Optimized inventory management, minimizing supply shortages.
- Coordinated with staff for timely supply replenishment, enhancing team efficiency.
- Fostered open communication with nursing staff, promoting teamwork which led to improved response times for supply needs.
- Developed a checklist system for cleaning tasks, ensuring consistency in practices and measurable improvements in hygiene standards.
- Cultivated a positive atmosphere through attentive service, enhancing resident morale and fostering community engagement.
- Executed thorough cleaning protocols, achieving substantial improvements in resident satisfaction and overall care quality.
- Partnered with nursing staff to streamline supply requests, enhancing workflow and improving response times to resident needs.
Production Operator
Ingredion Inc.
Belcamp, MD
05.2021 - 06.2023
- Streamlined workflows to enhance production, ensuring consistent quality and operational success.
- Optimized equipment protocols, leading to measurable efficiency improvements in operations.
- Addressed inefficiencies, resulting in significant production enhancements and quality consistency.
- Analyzed production data to identify trends, implementing adjustments that resulted in smoother workflows and reduced downtime.
- Developed a proactive maintenance schedule, preventing equipment failures and contributing to uninterrupted production cycles.
- Maintained rigorous safety and quality standards, ensuring compliance and facilitating a safe workplace for all employees.
Machine Operator
Sherwin Williams
Baltimore, MD
12.2020 - 01.2021
- Managed operation of paint systems to ensure adherence to quality compliance standards.
- Oversaw manufacturing standards to enhance operational efficiency and minimize errors.
- Executed forklift operations to enhance material handling efficiency and reduce downtime.
- Monitored manufacturing quality metrics to enhance product consistency.
- Elevated product quality standards to enhance customer satisfaction.
- Delivered exceptional customer service to enhance client satisfaction.
Warehouse Distribution Team Member
Lowes
Findlay, OH
05.2020 - 07.2020
- Streamlined product distribution processes to enhance logistics efficiency and minimize delays.
- Optimized order scanning processes to enhance operational flow and accuracy.
- Established and enforced safety measures to enhance workplace security.
- Delivered exceptional customer service by addressing client inquiries and resolving issues promptly.
Extrusion Operator
Novolex
Coldwater, OH
08.2018 - 07.2019
- Operated packaging machines, ensuring quality and efficiency.
- Monitored materials and roll weights for accuracy.
- Maintained safety and cleanliness in work area.
- Assisted in machine setup and shift transitions.
- Monitored roll weights to ensure product consistency, facilitating accurate gauge measurements and reducing waste.
- Maintained a clean and safe work area, ensuring compliance with health standards and promoting a culture of safety.
- Assisted set-up operator with equipment changes, fostering teamwork and ensuring smooth transitions between shifts.
Quality Inspector
Stratosphere of Quality
Marysville, OH
02.2017 - 02.2018
- Verify product dimensions to meet specifications, ensuring quality standards are consistently met.
- Identify and remove defective items, maintaining high production quality and minimizing waste.
- Prepare products for next stages, enhancing efficiency in processing and shipping operations.
- Perform equipment adjustments and repairs to address defects, optimizing operational performance.
- Conducted thorough inspections of products to ensure compliance with specifications, significantly reducing defect rates and enhancing overall quality.
Packaging Operator
Adecco Staffing
Lima, OH
07.2015 - 01.2017
- Ensure packaging meets standards, improving quality control and reducing defects.
- Load materials efficiently into processing equipment, enhancing operational flow.
- Assemble packaging components accurately, supporting production targets.
- Inspect containers for defects, maintaining high-quality output.
- Collaborate with team to streamline packaging processes, achieving measurable improvements.
- Conducted thorough inspections of materials and products, ensuring adherence to packaging guidelines and reducing error rates significantly.
- Streamlined the loading process for packaging equipment, enhancing efficiency and contributing to faster production cycles.
Housekeeper/receptionist
Lost Creek Healthcare & Rehabilitation Center
Lima, OH
03.2015 - 07.2015
- Maintained cleanliness of common areas and restrooms to promote a hygienic environment.
- Executed sanitation and restocking of rooms to enhance resident comfort and safety.
- Executed furniture dusting and curtain replacement to elevate overall ambiance.
- Executed waste disposal procedures to uphold facility organization standards.
- Facilitated collaboration with nursing staff to optimize room turnover processes.
- Ensured high sanitation standards through meticulous cleaning and sanitizing of resident areas.
Housekeeper
ABM Janitorial Services
Lima, OH
03.2013 - 03.2015
- Maintain cleanliness to ensure a pleasant environment, boosting guest satisfaction.
- Efficiently manage waste disposal, upholding high hygiene standards.
- Operate cleaning equipment to maintain spotless floors, ensuring safety.
- Monitor and restock supplies, preventing operational disruptions.
- Ensure restrooms are stocked, enhancing user experience.
- Collaborated with team members to maintain high cleaning standards, fostering a cohesive work atmosphere and improving morale.
Housekeeping Supervisor
Lima Family YMCA
Lima, OH
03.2009 - 06.2012
- Led team of 5 to maintain facility cleanliness and safety, enhancing service quality.
- Ensured hygiene standards in locker rooms and saunas, improving member satisfaction.
- Implemented cleaning schedules for equipment and floors, increasing efficiency.
- Managed towel inventory to support member needs, optimizing resource use.
- Fostered team collaboration, achieving consistent cleanliness and service excellence.
- Streamlined cleaning protocols, leading to noticeable improvements in facility hygiene and elevated member satisfaction.
Education
High School Diploma -
Lima Senior High
Lima, OHSkills
- Organizational leadership
- Leadership qualities
- Tool maintenance
- Plastics manufacturing
- Adaptability to change
- Customer focus
- Precision measurement
- Quality assurance checks
- Product packaging
- Equipment operation
- Manufacturing background
- Quality assurance
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Adaptability and flexibility
Timeline
EVS Technician
MedStar Health
06.2025 - 10.2025
Housekeeper
Brightview Senior Living
05.2024 - 06.2025
Production Operator
Ingredion Inc.
05.2021 - 06.2023
Machine Operator
Sherwin Williams
12.2020 - 01.2021
Warehouse Distribution Team Member
Lowes
05.2020 - 07.2020
Extrusion Operator
Novolex
08.2018 - 07.2019
Quality Inspector
Stratosphere of Quality
02.2017 - 02.2018
Packaging Operator
Adecco Staffing
07.2015 - 01.2017
Housekeeper/receptionist
Lost Creek Healthcare & Rehabilitation Center
03.2015 - 07.2015
Housekeeper
ABM Janitorial Services
03.2013 - 03.2015
Housekeeping Supervisor
Lima Family YMCA
03.2009 - 06.2012
High School Diploma -
Lima Senior High