Charmaine Ward
Brooklyn,NY
Summary
Experienced Senior Registrar with 24 years of experience successfully handling all paperwork, recordkeeping and customer service functions. Knowledgeable about related regulations and best practices. Eager to help customers and other staff efficiently.
Overview
24
24
years of professional experience
Work History
Registrar
Mount Sinai Beth Israel
281 1st Ave New York, New York 10003
08.2000 - Current
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Enhanced patient satisfaction by promptly and accurately registering emergency room patients.
- Verified insurance coverage, coordinating with insurers to ensure accurate billing information.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Participated in ongoing training opportunities, staying current on best practices in emergency department registration procedures.
- Prepared and processed patient referrals and transfer requests.
Education
High School Diploma -
Lynch's Secondary
BarbadosSkills
- Excellent Communication
- Problem-Solving
- Multitasking
- Patient interviewing
- Insurance Verification
- Insurance Authorizations
- Medical Coding
- Medical Terminology
- Payment Scheduling and Collection
Timeline
Registrar
Mount Sinai Beth Israel
08.2000 - Current
High School Diploma -
Lynch's Secondary