Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Charmaine Zalewski

Denver,CO

Summary

Adept at loan processing and building strong customer relationships, I significantly enhanced loan closing efficiency and customer satisfaction at Wells Fargo. My expertise in funding coordination and rapport-building, coupled with a rigorous adherence to policy, positions me as a valuable asset to any financial team.

Overview

21
21
years of professional experience

Work History

Commercial Loan Closing Specialist

Wells Fargo
Denver, CO
01.2018 - 09.2024
  • Reviewed final documents for accuracy before disbursing funds at closing.
  • Coordinated with lenders, attorneys, buyers, and sellers to facilitate the loan closing process.
  • Ensured compliance with federal regulations related to real estate lending laws.

Loan Servicing Specialist

Wells Fargo
Denver, Colo
07.2013 - 01.2018
  • Entered information from the customer's signed documents into the system of record.
  • Recorded applications for loan and credit, loan information and disbursements of funds.
  • Filed and maintained loan records.

Personal Banker

Wells Fargo
Westminster, CO
01.2009 - 07.2013
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Maintained customer data confidentiality while inputting information into system.
  • Responded promptly to customer emails, phone calls and requests for information.
  • Expanded customer relationships by maintaining regular follow-up processes and rapport.

Teller

Wells Fargo
Westminster, CO
10.2003 - 01.2009
  • Maintained accurate records of all transactions and customer interactions.
  • Prepared official checks for customer and internal bank needs.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Verified customers' identification to ensure compliance with laws and regulations.

Education

Associate of Arts - Hospitality

Parks College
Thornton, CO
01-1998

Skills

  • Deadline management
  • Loan processing
  • Policy adherence
  • Funding coordination
  • Application review
  • Loan closing documentation
  • Building rapport
  • Cross-selling
  • Relationship management
  • Data collection

References

References available upon request.

Timeline

Commercial Loan Closing Specialist

Wells Fargo
01.2018 - 09.2024

Loan Servicing Specialist

Wells Fargo
07.2013 - 01.2018

Personal Banker

Wells Fargo
01.2009 - 07.2013

Teller

Wells Fargo
10.2003 - 01.2009

Associate of Arts - Hospitality

Parks College

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Charmaine Zalewski