Charmee Miller
Hickory,USA
Summary
Manager with 7+ years of operations and supervisory experience leading production and warehouse teams. Brings proven expertise in training and certification, SOP and 6S compliance, equipment troubleshooting, and workforce scheduling to improve safety, productivity, and documentation accuracy. Focuses on developing staff through mentorship and clear communication while driving process improvements and meeting production targets.
Manager with extensive experience in operations and team leadership, specializing in training and compliance. Demonstrates a strong commitment to safety and productivity through effective mentorship and strategic process improvements, consistently meeting production targets while enhancing workforce capabilities.
Overview
8
8
years of professional experience
Work History
Senior Aseptic Fill Operations
Eli Lilly
Concord, North Carolina
04.2026 - Current
- Achieved operator proficiency within a short time frame, contributing to increased operational efficiency.
- Proposed and implemented innovative ideas and solutions that improved team performance and outcomes.
- Specializes in Validating and Monitoring routine APS sterility.
- Executed syringe filling procedures in a controlled sterile environment, maintaining product integrity.
- Experience in Grade A environment with Isolator.
- Experience with Warehouse Communication : EMW , Logistics, MESTroubleshooting.
- Acquired skills in palletizer operation and related DBA and PIV processes to support warehouse efficiency.
- Gained hands-on experience operating PFS6, PFS7, and PFS8 equipment in a production setting.
Assistant Supervisor
Baxter Healthcare
Marion, NC
09.2019 - 04.2026
- Team Leader of L11 Fillside.
- Team Leader of L7 Fill/Pouch Side simultaneously.
- Demonstrates Versatility to accommodate line/personal needs.
- Mentorship for personal growth.
- Established good documentation practices.
- Follow SOP Guidelines as well as 6S requirements.
- Enforced completion of training courses.
- Coordinated Training & Certified Trainer.
- Good Documentation practices.
- Demonstrate excellent Communication and interpersonal skills.
- Swift Execution Planning.
- Strategic planning.
- Kronos/Schedule Pro experience.
- Excel experience.
- GME experience - mechanical & production.
- Daily upkeep of safety, labor, production and escalations.
- Improve equipment and personnel behavior to align department goals within company policy.
- Meet Required deadlines for paperwork and production goals.
- Organize workflows and ensure that EE's understand their duties or delegated tasks.
- Receive complaints and resolve problems.
- Monitor employee productivity and provide constructive feedback and coaching.
MST Associate
Lowe's Home Improvement
Hickory, NC
12.2023 - 06.2024
- Organized garden center displays to boost visual appeal and drive measurable sales growth.
- Maintained FIFO inventory rotation to reduce spoilage and ensure product freshness for customers.
- Assisted customers with product selection and care, improving shopper satisfaction and repeat visits.
- Updated nursery logs to track inventory levels and resolve supply discrepancies efficiently.
Production Technician II
Baxter
Marion, NC
09.2019 - 05.2023
- Resolved mechanical and electrical issues to restore equipment uptime and maintain output levels.
- Trained and certified operators to improve team competency and reduce onboarding time.
- Implemented routine quality and cleaning checks to maintain regulatory compliance and product integrity.
Day Shift Team Leader
Burger King - Carolls LLC
Forest City, NC
06.2018 - 03.2021
- Led day-shift team to maintain on-time store openings and closings, improving schedule adherence with measurable results.
- Trained new hires in food safety and POS operations, reducing order errors and service delays.
- Managed cash drawers and deposits, ensuring accurate documentation and secure bank transfers.
- Resolved customer complaints on shift, restoring satisfaction and preserving repeat business.
- Developed and delivered onboarding training for new hires across departments, reducing ramp-up time with measurable results.
- Coordinated placement decisions for new employees to align skills with departmental needs, improving staffing effectiveness.
- Implemented 6S and documentation practices in training modules to ensure consistent compliance and traceability.
- Translated technical and procedural information for trainers and trainees, improving cross-departmental communication and retention.
- Led store closing operations and secured premises while maintaining compliance with closing protocols.
- Trained new hires on food safety and service procedures, improving shift readiness and consistency.
- Managed cash drawer reconciliation and reported discrepancies to regional manager in absence of local manager.
- Prepared morning product and maintained FIFO inventory control to reduce waste and ensure product safety.
Rodee Leader
Moe's Southwest Grill
Radford, VA
10.2018 - 04.2019
Tutor/Student Assistant
Radford University
Radford, VA
09.2018 - 04.2019
- Tutored students in mathematics and Excel, resulting in measurable grade improvements for multiple classmates.
- Prepared concise technical reports and study guides to support coursework and internship objectives.
- Designed and delivered classroom lessons that improved student engagement and comprehension.
- Mentored peers and coached intramural basketball, enhancing team collaboration and leadership skills.
Education
Undergrad - Elementary Education
Radford University
Radford, VAHigh School Diploma -
East Rutherford High School
Forest City, NCSkills
- Warehouse experience
- Customer service
- Supervising experience
- IT
- OSHA
- Leadership
- Content strategy
- Tutoring
- Critical care experience
- Curriculum Development
- Time management
- Presentation skills
- Management
- Training & development
- Strategic planning
- Process Improvement
- Kronos
- Manufacturing management
- Knowledge management
- Communication skills
- Human resources
Languages
ASL
Personal Information
Title: Supervisor
Additional Information - Awards
Most Dedicated, 05/01/18
Timeline
Senior Aseptic Fill Operations
Eli Lilly
04.2026 - Current
MST Associate
Lowe's Home Improvement
12.2023 - 06.2024
Assistant Supervisor
Baxter Healthcare
09.2019 - 04.2026
Production Technician II
Baxter
09.2019 - 05.2023
Rodee Leader
Moe's Southwest Grill
10.2018 - 04.2019
Tutor/Student Assistant
Radford University
09.2018 - 04.2019
Day Shift Team Leader
Burger King - Carolls LLC
06.2018 - 03.2021
Undergrad - Elementary Education
Radford University
High School Diploma -
East Rutherford High School