Erica Thompson-Smith
Mesquite
Summary
I am offering a strong foundation in organizational and administrative skills, eager to learn and develop in this environment. Brings ability to quickly adapt to new systems and contribute to process improvements. Ready to use and develop analytical thinking and coordination abilities in Pre load supervisor role.
Overview
2
2
years of professional experience
Work History
Senior Operations Administrator
FedEx
01.2025 - Current
- Streamlined operational processes to enhance efficiency and ensure timely package delivery.
- Coordinated cross-departmental communication to resolve issues and improve workflow accuracy.
- Managed inventory tracking systems, ensuring data integrity and compliance with company standards.
- Trained new staff on procedures and best practices for optimal operational performance.
- Implemented process improvements that reduced turnaround times for package handling and processing.
- Monitored attendance of 400 package handlers daily to uphold adherence to established procedures, implementing terminations as necessary.
package handler
Amazon Warehouse
06.2024 - 01.2025
- Responsible for sorting packages with precise measures
- Base wrapping and pulling pallets with pallet jack to correct location
- Ensuring the customer gets their order on time
Education
High School Diploma -
John Horn High School
Mesquite, TX03.2023
Skills
- Customer service
- Warehouse experience
- Time management
- Superior organization skills
- Excellent communication skills
- Problem Resolution
- Critical thinking
- Self intuition
- Building bonds
- Team player
- Leadership Experience
- Heavy Lifting
- Operational excellence
- Management
- Performance monitoring
- Scheduling coordination
- Document management
- Warehouse operations
Timeline
Senior Operations Administrator
FedEx
01.2025 - Current
package handler
Amazon Warehouse
06.2024 - 01.2025
High School Diploma -
John Horn High School