Charmelle Brown
Locust Grove,VA
Summary
Dedicated accounting professional with expertise in managing accounts payable and receivable, maintaining accurate financial records, and ensuring compliance with financial standards. Skilled in training staff in best practices and enhancing operational efficiency through effective communication and teamwork.
Overview
24
24
years of professional experience
Work History
Staff Accountant
RCS Trucking & Freight
Bealeton, VA
05.2021 - Current
- Verified, coded and entered invoices into Transportation Management System.
- Generated weekly check runs for approved invoices.
- Processed payments to vendors via checks or electronic transfers.
- Maintained accurate records of accounts payable and receivable transactions.
- Compiled and prepared journal entries to ensure accurate general ledger records.
- Cross-trained employees, enabling completion of priority tasks during personnel absences.
- Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
- Monitored aging accounts to ensure prompt collections and payments.
- Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
Store Manager
Tummy Yumyum Gourmet Candy Apples
Manassas, VA
12.2019 - 05.2021
- Manage inventory of product and supplies
- Hire, onboard, train and coach associates
- Assist customers with orders
- Coordinated shipping logistics, facilitating timely order fulfillment.
- Prepare monthly schedule
- Managed supply orders, maintaining availability of necessary materials.
- Maintain calendar of events and orders
- Executed bookkeeping tasks, ensuring accuracy of financial records.
- Assist with baking, packaging of product
Assistant Store Manager
DSW-Designer Shoe Warehouse
Fairfax, VA
05.2019 - 11.2019
- Motivated and coached team to achieve individual and store performance goals
- Lead by example sales & service behaviors, hold team and myself accountable to delivering a positive impactful shopping experience by engaging and product knowledge
- Addressed and resolved internal and external customer concerns, enhancing customer satisfaction
- Oversaw daily store functions, ensuring operational efficiency and a positive shopping experience
- Maintain store in compliance with company standards by training, delegating and following thru with store associates
- Partner with store manager and other store leaders to ensure company directives are executed and completed on time
- Protect company assets by adhering to Inventory and Loss Prevention guidelines
Business Operations Manager
Old Navy
Fairfax, VA
05.2018 - 04.2019
- Drive results in key performance indicators by role modeling behaviors and leading through the team
- Motivated and coached team to achieve high brand loyalty results through brand credit card and email capture initiatives and enhanced omni-channel services like ship from store and buy online pick up in store
- Collaborated with General Manager and Department Managers to develop and implement effective scheduling strategies
- Oversaw supply management, expense tracking, and facility maintenance to ensure operational efficiency.
- Oversee the execution of store standard operating procedures
- Partnered with leadership team to prioritize and align work with business needs and strategic direction
- Recruit, hire, onboard, train, develop brand associates
- Coach and hold team accountable to create a positive work and shopping environment
Store Manager
Eloquii
Arlington, VA
09.2017 - 03.2018
- Managed day-to-day operations in store, including open/closing procedures, inventory management (receiving, transfers, markdowns), scheduling, and payroll processing; maintained the store's physical appearance and cleanliness.
- Provide sales training and coaching to manage a productive store selling environment
- Recruit, interview, hire, onboard, train and develop top talent.
- Identified key issues to maximize business and communicated insights to corporate partners.
- Supported strategic initiatives with Corporate to build customer base and increase repeat business.
- Hosted special events to introduce new product line, enhance clientele relationships, and empower women.
Teller
Capital One Bank
Warrenton, VA
08.2016 - 09.2017
- Recommended banking products based on customer financial needs to enhance satisfaction
- Guided customers in completing banking transactions at the branch
- Addressed customer inquiries promptly to improve service quality
- Contributed to branch sales initiatives to support district targets
Store Manager
The Children's Place
Dulles, VA
12.2015 - 06.2016
- Exceeded monthly sales plan, surpassing last year's performance 5 out of 6 months
- Managed day-to-day operations of $1.2million clothing store for children
- Led a team of 10-15 employees, fostering a collaborative and productive work environment
- Met or exceeded customer shopping experience expectations by effectively resolving issues and concerns
- Ensured visual directives were executed in a timely manner
- Managed and processed payroll and managed the flow of goods to the sales floor
Retail Manager
Cracker Barrel Old Country Store
Manassas
07.2012 - 12.2015
- Managed day to day operations of $1M store which consisted of food, beverage, clothing, toys, home decor and personal bath & beauty products
- Enhanced sales through customer engagement and product knowledge initiatives
- Coached and developed retail and restaurant employees, conducted quarterly performance reviews to align team goals
- Partnered with General Manager to ensure customer satisfaction
- Implemented FIFO for food products, managed disposal of expired items to maintain food safety standards
- Reduced Shrink from 3.52% to 1.6% in 2013-2014
Training Store Manager
Lane Bryant
Arlington, VA
08.2008 - 07.2012
- Trained store managers and district team on new initiatives, enhancing operational readiness
- Developed five employees for advancement into leadership roles
- Oversaw district operations during District Manager absence, ensuring continuity and support
- Visited stores alongside District Manager to assist with visuals, operations and store team development
- Interviewed both store managers and 2nd tier management candidates for positions to be filled throughout the district
Store Sales Manager
Lane Bryant
10.2002 - 07.2008
- Managed store volumes of $1.5-$2.2 million (Manassas, Reston, Arlington) specialty retail plus size women clothing and accessories
- Hosted weekly meetings with management team to discuss overall store performance, as well as individual results
- Coached, trained and developed a 2nd tier management team of 4 and 12 or more sales associates
- Executed monthly merchandise plan, aligning inventory with sales strategies to meet customer demand
- Motivated team through contests and recognition programs, resulting in increased sales and team engagement
- Managed payroll by effectively scheduling shifts based on business needs, optimizing labor costs and ensuring adequate coverage
- Protected company assets through enforcing policy and procedure guidelines
Education
Some College (No Degree) - Accounting
Mary Baldwin College
Staunton, VASkills
- Accounts Payable
- Accounts Receivable
- Administrative support
- Customer service
- Microsoft Excel, Windows XP,Quickbooks,TMS
Timeline
Staff Accountant
RCS Trucking & Freight
05.2021 - Current
Store Manager
Tummy Yumyum Gourmet Candy Apples
12.2019 - 05.2021
Assistant Store Manager
DSW-Designer Shoe Warehouse
05.2019 - 11.2019
Business Operations Manager
Old Navy
05.2018 - 04.2019
Store Manager
Eloquii
09.2017 - 03.2018
Teller
Capital One Bank
08.2016 - 09.2017
Store Manager
The Children's Place
12.2015 - 06.2016
Retail Manager
Cracker Barrel Old Country Store
07.2012 - 12.2015
Training Store Manager
Lane Bryant
08.2008 - 07.2012
Store Sales Manager
Lane Bryant
10.2002 - 07.2008
Some College (No Degree) - Accounting
Mary Baldwin College