Dedicated Security Site Supervisor consistently optimizes performance, procedures and training effectiveness by evaluating current protocols and developing strategic improvements. Forward-thinking and detail-oriented manager with adaptable approach to solving routine and complex daily problems. Over 13 years of progressive experience in security.
Work History
Security Site Supervisor
7 Years 8 Months
Allied Universal Security Services | 03.2019 - Current
Supervise and coordinate the security services for Verizon wireless company.
Act as a liaison for the field operations manager and the professional security officers
Responsible for the site administration and compliance with policies and procedures.
Hire and schedule security officers. Monitored timekeeping in support of accurate payroll completion.
Oversee the daily work flow, schedules, and assignments of security staff including security guards and desk officers.
Prepares and conducts training for new hires and current staff including training on workplace searches, drug and alcohol procedures, and related safety and security topics.
Oversee staff timekeeping entries and reports in Win team.
Interview applicants for open positions and assist with training and coaching of new and current staff
Develop improved training methods with focus on public safety and officer awareness.
Provide effective written and oral communications.
Write and submitted daily reports on security team operations. Utilizing interpersonal skills to communicate to all levels of personnel and the general public in a professional manner.
Provided guidance to security staff on appropriate courses of action for diverse situations.
Superior ability to handle crisis situations in a calm and professional manner.
Screened vendors and contractors before granting access to restricted areas within corporate buildings.
Security Site Supervisor
2 Years
SOS Security LLC | 04.2017 - 04.2019
Managed team schedules to provide effective security coverage for building needs.
Oversaw team of security officers and managed scheduling and performance evaluations.
Wrote and submitted daily reports on security team operations.
Provided guidance to security staff on appropriate courses of action for diverse situations.
Removed unauthorized persons from facility grounds.
Analyzed and investigated incidents alongside functional management and security supervisors.
Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
Monitored work of contractors in design, construction and startup phases of security systems.
Recorded incident reports with detailed accounts of occurrences.
Oversaw team of security officers and managed scheduling and performance evaluations.
Lead Control Officer
6 Years 10 Months
SOS Security LLC | 05.2010 - 03.2017
Supported control program implementation, execution, risk identification and mitigation, counseling business leaders on financial risks and advising on remediation strategies.
Performed large dataset analysis to provide thematic insights, identify financial discrepancy root causes and reveal risk levels, simultaneously developing comprehensive remediation plans.
Handled all in-coming telephone calls, complaints and critical events relaying information to shift supervisor and or account manager.
Monitor and responded to events and situations received over the radio, phones and intercoms. Ensuring the dispatching of 911 emergency calls to the appropriate buildings and personnel.
Maintain control of all keys, equipment and records for all badge access. Permanent long term logs and records of all incoming contractors and visitors.
Collected, arranged and input information into database system.
Education
High School Diploma
Roger High School | Michigan City, IN | 05.1980
Skills
Business Operations Management
Closed Circuit TV Systems
Security Operation Evaluation
Certification
AED Certification - 2020-2022
First Aid Training - 2020-2022
CPR Certification - 2020-2022
Awards
Received the Verizon Security officer outstanding Performance award -August 2018
Received the Verizon Security officer award L2 (Site Supervisor)- March 2019
Received the Verizon Security officer outstanding Performance award- May 2019