Charmon Hall
The Bronx,USA
Summary
Experienced in both security operations and retail customer service, adept at keeping things safe and customers satisfied. Skilled in security protocols, surveillance, and handling emergencies calmly. A team player who enjoys providing excellent service, handling transactions, and ensuring a positive shopping experience for all.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Epic Security
11.2024 - 07.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and report suspicious activities or breaches.
- Responded promptly to alarms, incidents, and emergency situations as they arose.
- Ensured compliance with security protocols and standard operating procedures.
Security Officer
Winfield Security
01.2024 - 11.2024
- Assist in emergency situations, such as medical emergencies or disturbances, by alerting appropriate personnel and providing support as needed.
- Patrol shelter premises regularly to maintain a secure environment.
- Monitor security cameras and alarm systems, promptly responding to any suspicious activities or incidents.
- Enforce shelter policies and safety protocols to ensure the well-being of residents and staff.
Security Officer
Motivated Security
10.2022 - 01.2024
- Maintain accurate records of security-related activities and incidents.
- Collaborate effectively with shelter staff and external stakeholders to address security concerns and enhance safety measures.
- Provide a welcoming and supportive presence for shelter residents, demonstrating empathy and respect in all interactions.
Crew Team Member
Five Guys
11.2021 - 03.2022
- Prepare and assemble burgers, sandwiches, fries, and other menu items according to Five Guys' standards.
- Follow food safety and hygiene protocols to ensure a safe environment for customers and staff.
- Ensure that every customer leaves satisfied by addressing any concerns or issues promptly and professionally.
- Prepared sandwiches and drinks for customers according to their specifications.
Shack Member
Shake Shack
03.2021 - 08.2021
- Follow Shake Shack's operational policies, procedures, and standards.
- Monitor and restock inventory levels of food, beverages, and supplies.
- Communicate effectively with team members and managers to coordinate food preparation and service.
- Take customer orders accurately and efficiently using Shake Shack's POS system.
- Uphold Shake Shack's commitment to quality, hospitality, and cleanliness in all aspects of the job.
Education
High School Diploma -
Dewitt Clinton High School
Bronx, NYSkills
- Incident Reporting
- Report Writing
- First Aid Certified
- Written Communication
- Reliability
- Team Collaboration
- Active Listening
- Security guard license
- Access control
- Superior customer service
Certification
- Security Licenses
- F02 Certified
- CPR Certificate
Timeline
Security Officer
Epic Security
11.2024 - 07.2025
Security Officer
Winfield Security
01.2024 - 11.2024
Security Officer
Motivated Security
10.2022 - 01.2024
Crew Team Member
Five Guys
11.2021 - 03.2022
Shack Member
Shake Shack
03.2021 - 08.2021
High School Diploma -
Dewitt Clinton High School