Summary

Overview

Work History

Education

Skills

Timeline

Charmonix Moon

Carson City,NV

Summary

Achieved significant improvements in client home care habits and repeat business at VRA through exceptional customer service and problem-solving skills. Excelled in team collaboration for timely project completion, enhancing company success. Skilled in relationship building and time management, consistently surpassing cleanliness and productivity standards.

Overview

12

12

years of professional experience

Work History

House Cleaner

VRA

2012.06 - Current

Educated clients on best practices for maintaining a clean home between visits, leading to improved overall home care habits among customers.
Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.

Education

Associate of Arts - Early Childhood Education

Lake Tahoe Community College

South Lake Tahoe, CA

06.2014

Skills

Customer-Oriented
Complex Problem-Solving
Time Management
Multitasking and Prioritizing

Work Planning and Organization
Relationship Building
Professional and Courteous
Team Support and Collaboration

Timeline

House Cleaner

VRA

2012.06 - Current

Associate of Arts - Early Childhood Education

Lake Tahoe Community College