Charnetta Troupe
Tampa,Florida
Summary
Dynamic and results-oriented professional with extensive experience in Hillsborough County Government. Adept at leading cross-functional teams to drive organizational success. Encouraging manager with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
30
30
years of professional experience
Work History
Manager, ERP Integrated Solutions
Hillsborough County Enterprise Solutions and Quality Assurance
2015.08 - Current
- Provided leadership and direction for fiscal and budget support activities across various departments and programs
- Collaborated closely with departmental management teams to deliver critical fiscal reporting and analysis, ensuring informed decision-making
- Managed end-user and application support functions for Oracle ERP Cloud, ensuring smooth system operation and troubleshooting issues as needed
- Played a crucial role in coordinating ESQA supported departments annual Budget submissions ensuring accuracy throughout the process and timely submissions
- Monitored and managed fiscal services section to optimize processes, procedures, and reporting
- Led special projects, including Treasury reporting for American Rescue funds, by streamlining the process, provided training, making a real impact on the department’s involvement and accountability of the data submitted
- Implemented new fiscal reporting processes, resulting in increase in data accuracy
- Successfully managed certain areas related to the organization's transition to Oracle ERP Cloud including coordinating testing, documenting and training end users
- Led a cross-functional team in achieving compliance with new regulatory requirements, ensuring seamless audit outcomes.
Fiscal Manager
Hillsborough County Fiscal And Support Services
2011.08 - 2015.08
- Improved fiscal efficiency by streamlining financial processes and implementing cost-saving measures.
- Enhanced financial reporting accuracy through meticulous analysis of budget variances and reconciliation of discrepancies.
- Developed Budgets and and submissions annually
- Reduced the amount of cash collection sites outstanding and implemented more efficient collection procedures.
- Provided guidance to department managers on budgetary matters, supporting informed decision-making on resource allocation.
- Managed and ensured the timely payment of invoices and proper allocation of funds for operational expenses.
Budget Coordinator
Hillsborough County
2006.08 - 2011.08
- Enhanced financial reporting capabilities with the implementation of advanced software solutions.
- Increased transparency in financial data, providing detailed and accurate budget reports to stakeholders.
- Streamlined budgeting processes for increased efficiency and accuracy through continuous improvement initiatives.
- Conducted regular reviews of financial performance against budgets, identifying areas of concern or opportunity for improvement.
- Established clear communication channels between finance team members and other departments to ensure accurate information flow during the budgeting process.
- Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
Senior Budget Analyst
Hillsborough County Management And Budget
1999.08 - 2006.08
- Enhanced financial efficiency by streamlining budget processes and implementing cost-saving measures.
- Achieved timely completion of budget reports by effectively prioritizing tasks and delegating responsibilities.
- Improved forecast accuracy with thorough analysis of historical data and identification of trends.
- Collaborated with department heads to develop realistic budgets, ensuring alignment with company goals.
Recreation Leader- Supervisor
Hillsborough County Parks And Recreation
1994.04 - 1999.08
- Enhanced participant enjoyment by designing and implementing diverse recreational activities and programs.
- Boosted community engagement by organizing special events, such as sports tournaments and cultural celebrations.
- Improved facility safety by conducting regular inspections and addressing potential hazards promptly.
- Increased program attendance through effective marketing strategies, including social media promotion and flyer distribution.
Education
Bachelor of Science - Finance
University of South Florida
Tampa, FL12.1997
Skills
- Cross-Functional Teamwork
- Verbal and written communication
- Staff Training and Development
- Process Improvement
- Fiscal Management
- Customer Service
- Budget Management
- Multitasking Abilities
- Relationship Building
- Professionalism
- Positive Attitude
- Team building
Job Competencies
- Critical Thinking: Demonstrated ability to devise new approaches to highly intricate and technically complex issues, resulting in innovative solutions.
- Decision Making: Proficient in making and supporting highly complex decisions and recommendations, utilizing technical and educational competence.
- Communication: Excellent communication skills, with the ability to articulate accounting and finance-related data to County leadership effectively.
- Strategic Planning: Experienced in developing plans and supporting information for decisions impacting organizational resource management and cost containment.
- Managerial/Operational Skills: Skilled in managing multiple programs and functions, directing projects, resources, and staff to deliver efficient and effective results.
- Leadership: Highly developed leadership skills, capable of assembling and leveraging teams of subject matter experts to manage projects effectively.
Certification
Timeline
Manager, ERP Integrated Solutions
Hillsborough County Enterprise Solutions and Quality Assurance
2015.08 - Current
Fiscal Manager
Hillsborough County Fiscal And Support Services
2011.08 - 2015.08
Budget Coordinator
Hillsborough County
2006.08 - 2011.08
Senior Budget Analyst
Hillsborough County Management And Budget
1999.08 - 2006.08
Recreation Leader- Supervisor
Hillsborough County Parks And Recreation
1994.04 - 1999.08
Bachelor of Science - Finance
University of South Florida
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