Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charney Sarno

Ellensburg,WA

Summary

Customer-focused professional with a successful 4-year career in hospitality. Offering excellent communication and conflict resolution with an outgoing personality in a multitude of professional settings.

Overview

7
7
years of post-secondary education
5
5
years of professional experience

Work History

Hostess

Swiftwater Cellars
Cle Elum, WA
09.2020 - Current
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Documented over 300 reservations per day, alerted servers and managers of large groups and prepared seating.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Shift lead

Chick-fil-A
Federal Way, WA
09.2017 - 09.2020
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Strategized team efficiency and achieved drive through records for most cars (150) in an hour.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Responded to and resolved customer questions and concerns.
  • Completed store opening and closing procedures, including setting up registers and checking products.

Canine Attendent

Wet Noses Dry Paws
Tacoma, WA
06.2018 - 12.2019
  • Continuously monitored over 50 dogs for dangerous or alarming behavior including aggressive play and dogs in need of medical attention.
  • Engage with dogs and owners regularly to ensure guest satisfaction.
  • Feed, bathe and administer medications.
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Cleaned showers, sinks, mirrors, toilets, countertops and other surfaces.
  • Removed pet waste and sanitized soiled beds, floors, and equipment.

Education

Bachelor of Arts - Biology

Central Washington University
Ellensburg, WA
09.2019 - Current

Associate of Arts - Chemistry

Highline Community College
Des Moines
09.2017 - 06.2019

High School Diploma -

Decatur High School
Federal Way, WA
09.2015 - 06.2019

Skills

    Safety processes and procedures

undefined

Timeline

Hostess

Swiftwater Cellars
09.2020 - Current

Bachelor of Arts - Biology

Central Washington University
09.2019 - Current

Canine Attendent

Wet Noses Dry Paws
06.2018 - 12.2019

Associate of Arts - Chemistry

Highline Community College
09.2017 - 06.2019

Shift lead

Chick-fil-A
09.2017 - 09.2020

High School Diploma -

Decatur High School
09.2015 - 06.2019

Similar Profiles

CREATE PROFILE
Charney Sarno