Charnice Leamon
Progressive Insurance
Richmond Heights,OH
2027
years of professional experience
Recent Practical Nursing graduate with hands-on clinical experience in medical-surgical nursing, long-term care, and rehabilitation. Skilled in patient care, vital signs, medication administration, wound care, documentation, infection prevention, and patient education. Compassionate, dependable, and committed to providing safe, high-quality patient care.
Work History
Multi-Product Servicing Agent
- Deliver empathetic customer service, resolving inquiries efficiently in high-volume environment.
- Resolve complex customer concerns using communication and problem-solving skills.
- Maintain confidentiality, accurate documentation, and productivity standards.
- De-escalate challenging situations and identify appropriate solutions.
Education
Practical Nursing Diploma - Nursing
- Ohio LPN Licensure
- CPR/BLS - American Heart Association
Skills
EHR Documentation
Patient Care
Patient Assessment
Vital Signs
Medication Administration
Wound Care
Infection Prevention
Blood Glucose Monitoring
Foley Catheter - Tracheostomy Care
IV Therapy
Critical Thinking
Team Collaboration
Time Management
HIPAA
Patient Education
Timeline
Multi-Product Servicing Agent
Progressive Insurance
2018 - CurrentRead More
Hondros College of Nursing
Practical Nursing Diploma from Nursing
Read More
CLINICAL EXPERIENCE
Practical Nursing Clinical Rotations - Medical Surgical Nursing I Long-Term Care I Rehabilitation
- Provided patient care and assisted with activities of daily living.
- Monitored vital signs and assisted with patient assessments.
- Administered medications under instructor supervision.
- Performed wound care, dressing changes, and blood glucose monitoring.
- Assisted with Foley catheter and tracheostomy care.
- Documented patient information accurately in medical records/EHR.
- Followed infection control and patient safety protocols.
- Educated patients and collaborated with nurses and healthcare teams.