Charnita Bartley
Washington,DC
Summary
Obtain a challenging position working for a government agency enabling me the opportunity to apply my exceptional skills in paying attention to detail, customer relations and processing, organizing and maintaining important records. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Deputy, Register of Wills
Register of Wills
2021.06 - 2024.09
- Assisted clients with establishing and appointing personal representatives to handle various probate assets.
- Assigned, handled and organized probate estates, ranging from Small Estates to Regular Estates.
- Assisted the official Court with docketing a high volume of cases through the Agency mandated database, (ROW 1.0), and subsequently forwarding cases to the correct department.
- Assisted clients with establishing and appointing guardians to handle various probate and guardianship matters, for minors.
- Issued Court Orders and other official documents to various intended parties regarding probate matters.
- Processed documentation for different probate estates in an efficient and accurate manner.
- Communicated effectively with my supervisors regarding work progress.
- Collaborated with multiple departments to develop effective strategies for case management and resource allocation.
- Provided thorough training to other deputies, fostering professional growth and skill development.
Isolation/Cash Office Personnel
Giant Food, Inc
2019.05 - 2021.06
- Balance and monitor all transactions done on the front end from the previous day
- Maintain and provide detailed reports regarding the previous days transactions
- Balance each register pan as well as balance and refill each self-checkout lane
- Deposit money and refill scratch tickets from lottery machine
- Balance miscellaneous transactions (i.e
- Maryland lottery, Western Union transactions, WIC vouchers, etc.)
- Count the safe before the start of business and after all transactions have been balanced
- Place orders for various store supplies
- Order money for business purposes
- Maintain regular contact with store manager, customer service manager, front end specialist and asset protection lead
- Cross-train fellow associates for office, cashier and customer service coverage
Cashier/Customer Service Representative
Giant Food, Inc
2014.04 - 2019.05
- Managed floor duties in a high volume setting
- Processed government issued vouchers, paying strict attention to detail to ensure they matched the regulated guidelines
- Trained Cashier associates using company Point of Sale system
- Managed and resolved ad hoc customer queries
Intern
DC Campaign to Prevent Teen Pregnancy
2011.08 - 2012.06
- Wrote, directed and filmed various PSAs to raise awareness
- Served as the public spokesperson for a segment on Channel 9 News
- I managed and distributed the company directory using Microsoft Office mail merge
Youth Leader
Mayor's Youth Leadership Institute
2008.06 - 2011.08
- Served the community through various outreach projects
- Developed communication skills through public speaking
- Developed mock business portfolio templates using Microsoft Office
Education
Some College -
Prince George's Community College
Largo, MD01.2016
High School Diploma -
School Without Walls SHS
Washington, DC06.2012
Skills
- Retail management software
- Microsoft Office
- Customer Service
- Effective Communication
- Punctuality
- Organization
- Integrity
- Influencing skills
- Staff Oversight
- Collaborative mindset
- Time Management
- Problem-solving abilities
- Multitasking Abilities
Accomplishments
References
References available on request.
Timeline
Deputy, Register of Wills
Register of Wills
2021.06 - 2024.09
Isolation/Cash Office Personnel
Giant Food, Inc
2019.05 - 2021.06
Cashier/Customer Service Representative
Giant Food, Inc
2014.04 - 2019.05
Intern
DC Campaign to Prevent Teen Pregnancy
2011.08 - 2012.06
Youth Leader
Mayor's Youth Leadership Institute
2008.06 - 2011.08
Some College -
Prince George's Community College
High School Diploma -
School Without Walls SHS
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