Tanner Hanna
Morgantown
Summary
Results-oriented operations manager with expertise in team leadership, process optimization, and cost-efficient strategy implementation. Focused on strategic planning and staff development to enhance operational efficiency and improve workflows. Committed to driving business performance through effective leadership and innovative solutions.
Overview
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Store Manager
Walgreens
Westover
08.2022 - Current
- Developed workforce training programs to improve employee skills and service delivery
- Cultivated partnerships between pharmacy and clinic to enhance patient care coordination
- Financial Performance & KPIs (Scorecard)
- Ensured operational compliance and asset protection through regular audits and staff training
- District Conference Call Leader (Payroll & NPS)
- Inventory and Working Capital Optimization
- Succession Planning and Talent Management
Emerging Store Manager
Walgreens
Morgantown
12.2019 - 07.2022
- Supported pharmacy operations by managing daily tasks
- Coached employees to improve skills and achieve performance goals
- Directed daily operations to ensure smooth workflow
- Oversaw stock management to maintain accuracy
- Regulator Safety & Compliance Leader
- Oversaw operational processes to optimize team performance
Sales Representative
Lori Vance - State Farm
Morgantown
07.2018 - 11.2019
- Executed cross-selling strategies that increased average transaction value
- Developed customer loyalty initiatives that strengthened repeat business
- Developed initiatives aimed at increasing customer loyalty
- Generated leads through targeted marketing efforts and improved conversion rates
- Generated targeted marketing leads that elevated conversion rates
Education
Bachelor of Science - Business Administration And Management
West Virginia University
Morgantown, WV 08.2013 - 12.2018
Skills
- Retail inventory management
- Store Operations Safety
- P&L Management
- Budgeting and cost control
- Financial operations management
- Profit margin optimization metrics evaluation
- KPI Tracking & Analysis
- Software
- Payroll management
- Inventory Management
- Store opening and closing procedures
- Workflow optimization
- Recruitment & Talent Acquisition
- Recruiting and hiring
- Relationship building and management
- Retail Management Software
- POS systems
- Software
- Regulatory compliance
- Work Planning and Prioritization
- Maximizing profitability
- Goals and performance
- Effective communication
- Operational leadership
- Operations management
- Workflow optimization
- Effective communication
- Financial performance
- Inventory Management
Awards
- Area Sales Leader Award (Two-Consecutive Years)
- Weekly Conference Call Leader
- Optimized New Stores
- Community Impact
- District Leader in Pharmacy Metrics (Working Capital & Compliance)
- Champion of Champions in Net Promoter Score
Timeline
Store Manager
Walgreens
08.2022 - Current
Emerging Store Manager
Walgreens
12.2019 - 07.2022
Sales Representative
Lori Vance - State Farm
07.2018 - 11.2019
Bachelor of Science - Business Administration And Management
West Virginia University
08.2013 - 12.2018