Summary
Overview
Work History
Education
Skills
Timeline
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Charon Murphy

Madison,AL

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

11
11
years of professional experience

Work History

Patient Services Coordinator

Southern Cancer Center
09.2023 - Current
  • Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
  • Scheduled appointments to enter appointment date and time into computerized scheduler.
  • Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
  • Submitted notifications to insurance companies and obtained referrals from primary care physicians for specialty and out patient hospital procedures.

Body Inspection Analysis

Mazda Toyota Manufacturing
09.2021 - 09.2023
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Performed visual inspections and non-destructive tests where appropriate.

Component Laboratory Technician IV Team Lead

Lifesouth Community Blood Centers
02.2013 - 09.2021
  • Performed routine lab and department maintenance to keep area clean and orderly.
  • Documented information by maintaining daily logs and equipment record books.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Maintained documentation on tests performed in lab.

Education

No Degree - Medical Billing And Coding

AAPC
Salt Lake City, UT
01.2024

High School Diploma -

Sr Butler High School
Huntsville, AL
05.2003

Skills

  • Excellent Communication
  • Problem Solving
  • Follow-up Care Coordination
  • Appointment Scheduling
  • Payment Posting
  • CPT Coding Knowledge
  • Data Entry Accuracy
  • Insurance Verification
  • Medical Terminology
  • Patient Information Verification
  • Insurance Billing

Timeline

Patient Services Coordinator

Southern Cancer Center
09.2023 - Current

Body Inspection Analysis

Mazda Toyota Manufacturing
09.2021 - 09.2023

Component Laboratory Technician IV Team Lead

Lifesouth Community Blood Centers
02.2013 - 09.2021

No Degree - Medical Billing And Coding

AAPC

High School Diploma -

Sr Butler High School

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Charon Murphy