Charon Murphy
Madison,AL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
11
11
years of professional experience
Work History
Patient Services Coordinator
Southern Cancer Center
09.2023 - Current
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Submitted notifications to insurance companies and obtained referrals from primary care physicians for specialty and out patient hospital procedures.
Body Inspection Analysis
Mazda Toyota Manufacturing
09.2021 - 09.2023
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
Component Laboratory Technician IV Team Lead
Lifesouth Community Blood Centers
02.2013 - 09.2021
- Performed routine lab and department maintenance to keep area clean and orderly.
- Documented information by maintaining daily logs and equipment record books.
- Calibrated and maintained instruments to keep equipment fully operational.
- Maintained documentation on tests performed in lab.
Education
No Degree - Medical Billing And Coding
AAPC
Salt Lake City, UT01.2024
High School Diploma -
Sr Butler High School
Huntsville, AL05.2003
Skills
- Excellent Communication
- Problem Solving
- Follow-up Care Coordination
- Appointment Scheduling
- Payment Posting
- CPT Coding Knowledge
- Data Entry Accuracy
- Insurance Verification
- Medical Terminology
- Patient Information Verification
- Insurance Billing
Timeline
Patient Services Coordinator
Southern Cancer Center
09.2023 - Current
Body Inspection Analysis
Mazda Toyota Manufacturing
09.2021 - 09.2023
Component Laboratory Technician IV Team Lead
Lifesouth Community Blood Centers
02.2013 - 09.2021
No Degree - Medical Billing And Coding
AAPC
High School Diploma -
Sr Butler High School
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