Charrice Bickerstaff
Columbus,OH
Summary
Dynamic professional who demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Sterling Place Apartments
08.2024 - Current
- Responded to requests and scheduled appointments for property showings.
- Verified tenant incomes and other information
- Greeted clients, showed apartments, and prepared leases.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Director of Operations
First Drive Logistics
09.2019 - Current
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented, and revised operational policies and guidelines.
- Oversaw day-to-day production activities in accordance with business objectives.
- Monitored budget and utilized operational resources.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Handled day-to-day accounting processes to drive financial accuracy.
Account Manager
HKT Teleservices
07.2016 - 07.2018
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Recorded accurate and efficient records in customer database.
- Assisted in accounts receivable, and collections and daily deposits.
Education
Professional Certificate - Accounting And Finance
Columbus State Community College
Columbus, OH05-2024
Associate of Science - Real Estate
Columbus State Community College
Columbus, OH01-2018
No Degree - Business Administration
Ohio Dominican University
Columbus08-2016
Skills
Interpersonal Communication
Negotiation
Advanced Microsoft Office including Excel
Advanced Google Workspace
Critical Thinking
Decision Making
Human Resources Management
Account Management
Certification
Digital marketing
Real Estate Professional
Human Resources Management
Property Management
Accounting
Timeline
Leasing Consultant
Sterling Place Apartments
08.2024 - Current
Director of Operations
First Drive Logistics
09.2019 - Current
Account Manager
HKT Teleservices
07.2016 - 07.2018
Digital marketing
Real Estate Professional
Human Resources Management
Property Management
Accounting
Professional Certificate - Accounting And Finance
Columbus State Community College
Associate of Science - Real Estate
Columbus State Community College
No Degree - Business Administration
Ohio Dominican University
Similar Profiles
Dean NoelDean Noel
Maintenance Technician at Skylar Pointe Apartments/ kendall place apartmentsMaintenance Technician at Skylar Pointe Apartments/ kendall place apartments
Jeremiah OrtaJeremiah Orta
Maintenance Supervisor at 2818 Place/ Parkway Apartments/ The Cottages of College StationMaintenance Supervisor at 2818 Place/ Parkway Apartments/ The Cottages of College Station
Ashley FieldsAshley Fields
Assistant Property Manager at Summer Place ApartmentsAssistant Property Manager at Summer Place Apartments