Charron Phoenix
Jacksonville
Summary
Dynamic General Manager with a proven track record at Firehouse Subs, excelling in operations management and team leadership. Enhanced customer satisfaction through innovative training programs and effective problem resolution. Spearheaded community initiatives, driving brand loyalty while optimizing inventory systems to reduce waste. Committed to fostering staff development and performance excellence.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
General Manager
Firehouse Subs
Yulee
2007 - 12.2025
- Directed daily operations to uphold service quality and enhance customer satisfaction.
- Designed and implemented training programs to elevate staff product knowledge and operational efficiency.
- Established inventory management systems to enhance stock control and minimize waste.
- Evaluated sales data to uncover trends and optimize marketing strategies.
- Spearheaded community engagement initiatives to enhance brand visibility and foster customer loyalty.
- Guided junior managers in developing leadership skills and advancing career trajectories.
- Assisted in managing budget implementations for various projects. Supported employee reviews to enhance performance feedback. Coordinated training schedules to facilitate staff development.
Education
High School Diploma - Business
Edward H White High School
Jacksonville, Florida, FLNo Degree - Businees
Florida State College
Jacksonville, Florida, FLSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
Certification
Servsafe certified.
Timeline
General Manager
Firehouse Subs
2007 - 12.2025
High School Diploma - Business
Edward H White High School
No Degree - Businees
Florida State College