A Healthcare Administrator driven by goals and motivation. Committed in establishing robust and collaborative partnerships with a diverse range of stakeholders within the home healthcare industry. Proven to deliver exemplary level of healthcare service delivery to patients. Possess analytical and insightful and intuitive skills to effectively lead a productive team. Proficient in planning and implementing strategies for developing improved health care management.
Overview
24
24
years of professional experience
Work History
Director of Patient Care Services
BrightStar Care Home Health Services NW San Fernando Valley
Northridge, CA
05.2020 - 06.2023
Responsible for the overall clinical oversight and direction of home health clinical service.
Developed and executed strategies for enhancing patient satisfaction and service excellence.
Oversaw recruitment, hiring, and onboarding processes for new employees, ensuring a consistently high level of talent within the team.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to ACHC, HIPAA, benefits administration and general liability.
Successfully negotiated client contract renewals to create increased revenue.
Oversaw day-to-day clinical operations, maintain compliance - state and federal level
Assisted in the development of organization goals
Assures compliance with all provincial and federal laws regarding licensure and certification of organization personnel
Initiated and actively participated in performance improvement activities.
Home Infusion Nurse
BrightStar Care Home Health Services NW San Fernando Valley
09.2019 - 06.2020
Performed needed prescribed home treatments, safely administered IV medications/therapy (IVIG, antibiotics, etc…)
Implemented communication tools to help with daily administrative practices, ultimately improving overall efficiency and quality of patient care.
Trained and mentored junior nurses new to home health.
Managed new referrals. Streamlined transition from inpatient to home-based care.
Educated patients and families on course of care and prescribed treatment.
Weekend Charge Nurse
Children's Hospital of Los Angeles
03.2015 - 03.2020
Responsible for streamlining nursing workflows for increased efficiency, smooth and efficient patient flow within the Operating Room Department
Mentored and supervised junior nurses. Coordinated activities in conjunction with the ER Department, PICU, NICU, general units, and the Post Anesthesia Care Unit.
Participated in quality improvement initiatives within the department.
Served as a liaison between nursing staff, physicians, and management, maintaining open communication channels among all parties involved in patient care.
Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
Operating Room Registered Nurse II
Children's Hospital Of Los Angeles
09.2010 - 03.2020
Helped facilitate preparation of the assigned OR room- ensured strict adherence to surgical protocols and guidelines.
Provided and assisted in setting up necessary instruments, supplies and equipment for different types of surgeries according to established routines and per surgeon's preference.
Observed patient during surgical procedure to detect possible complications and/or breaks in sterile technique.
Mentored new nurses entering the profession, guiding them through their initial experiences within the operating room setting.
Furnished emergency equipment and supplies as needed
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Helped place patient in prescribed position to assure access to operative field and to ensure patient safety.
Education
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL
11.2023
Associate of Science - Nursing
Los Angeles County College of Nursing And Allied Health
Los Angeles, CA
12.1996
Skills
Clinical Supervision
Organizational Skills
Clinical Leadership
Patient Safety
Quality Improvement
Interdisciplinary Collaboration
Process Improvement
Relationship Building
Regulatory Compliance
Nursing Administration
Change Management
Effective Communication
Professional Development
Current member of Infusion Nurses Society.
Affiliations
Reading, Hiking, Camping, Swimming
Entertain family and friends with culinary creations inspired by Netflix food documentary shows :)
Timeline
Director of Patient Care Services
BrightStar Care Home Health Services NW San Fernando Valley
05.2020 - 06.2023
Home Infusion Nurse
BrightStar Care Home Health Services NW San Fernando Valley
09.2019 - 06.2020
Weekend Charge Nurse
Children's Hospital of Los Angeles
03.2015 - 03.2020
Operating Room Registered Nurse II
Children's Hospital Of Los Angeles
09.2010 - 03.2020
Bachelor of Science - Nursing
Chamberlain University
Associate of Science - Nursing
Los Angeles County College of Nursing And Allied Health