Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Chasady Moreau

Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Sr. Scheduler

Houston Methodist Hospital
05.2023 - Current
  • Experience working in medical scheduling and referrals.
  • Obtaining Prior Authorization for Surgical Procedures.
  • Communicate effectively with department through emails, teams , and phone about provider's schedule status.
  • Experience in scrubbing snap board.
  • Knowledge of ICD-10 codes and HCPCS procedure codes.
  • Schedule procedures such as Left / Right heart cath, Loop recorder, Implant devices, Watchman, Tee, Ablations, Tilt tables, Mitral clip, TTVR Tric valve, PCI , EP Studies, GSV / SSV vein procedures for the entire Micheal Debakey Cath Lab.
  • Experience in Home Infusions, Cardiology, and Emergency Department.
  • Epic Super user.
  • Work close with Physicians offices, Director & manager of Cath lab.
  • Updated MD office, management and patients on progress of procedures.

Lead Specialty Coordinator (Home Infusions)

HealthQuest Infusion & Specialty
06.2022 - 05.2023
  • Scheduled patients according to availability, urgency and insurance authorization guidelines.
  • Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
  • Obtained proper authorization and identification to release confidential medical records.
  • Examined claims, records and procedures to grant approval of coverage.
  • Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
  • Navigated through multiple online systems to obtain documentation.
  • Balanced employee availability and maximum load levels while scheduling appointments.

Lead Patient Care Specialist

Houston Methodist Hospital
06.2015 - 06.2022
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Scheduled evaluations and procedures for patients.
  • Processed patient intake information and updated medical records prior to treatment.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Recruited, hired and trained new medical and facility staff.
  • Explained goals and expectations required of trainees.

Education

Certification - Phlebotomy Technician

Pima Medical Institute
03.2013

Nursing

Sowela Technical Community College
Lake Charles, LA
05-2007

Skills

  • Leadership development
  • Schedule Procedures
  • Prior Authorization
  • Customer Service
  • Insurance verification
  • Medical terminology
  • Insurance terminology
  • Data management
  • Patient scheduling & registration
  • Multi-line phone operations
  • ICD Coding/Code validation skills
  • Epic
  • MS Office
  • Payment Collections
  • HIPPA Compliance

Education and Training

other

Timeline

Sr. Scheduler

Houston Methodist Hospital
05.2023 - Current

Lead Specialty Coordinator (Home Infusions)

HealthQuest Infusion & Specialty
06.2022 - 05.2023

Lead Patient Care Specialist

Houston Methodist Hospital
06.2015 - 06.2022

Certification - Phlebotomy Technician

Pima Medical Institute

Nursing

Sowela Technical Community College