Chase Baldwin
New York,NY
Summary
Highly motivated retail/bakery employee with extensive customer service and sales experience. Outgoing professional with a track record of increased sales and improving buying experience. Effective and outgoing communicator offers personalized assistance to customers.
Overview
6
6
years of professional experience
Work History
Clothing Sales Associate
Buffalo Exchange
01.2024 - Current
- Answered questions about store policies and addressed customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, closed, and secured store at end of shift.
- Encouraged customers to find accessories and other upsell items to complete ensembles.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
Cashier & Floor Associate
Kohl's
01.2024 - 04.2024
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
- Assisted customers with returns, refunds and resolving transaction issues.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Learned duties for various positions and provided backup at key times.
Bakery Worker
Tous Les Jours
06.2022 - 12.2023
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
Teen Board Member
Museum of Contemporary Art Chicago, Teen Creative Agency
05.2020 - 05.2022
- Review artwork and installations
- Working with curators, artists, and museums leads to learning about installations and exhibitions that are ongoing and upcoming
- Work with fellow board members to develop both individual works as well as pieces for our own installation
Teen Board Member
Museum of Science and Industry Chicago
07.2018 - 08.2019
- Reviewed exhibits and gave input for possible improvements
- Curated ideas for the institution's social media as well as future exhibits
Staff Member
After School Matters Chicago
06.2018 - 08.2018
- Partnership with the Urban Growers Collective at a garden in Grant Park
- Grew, planted, and harvested vegetables
- Produce was distributed weekly in disenfranchised neighborhoods
Education
High School Diploma -
Homewood Flossmoor
Flossmoor, ILBachelor of Arts - Psychology
Hunter College
New York, NYSkills
- Marketing Strategies
- Team player attitude
- Brand Awareness
- Store maintenance
- Meeting sales targets
- Professional Appearance
- Fashion Knowledge
- Customer Needs Assessment
Timeline
Clothing Sales Associate
Buffalo Exchange
01.2024 - Current
Cashier & Floor Associate
Kohl's
01.2024 - 04.2024
Bakery Worker
Tous Les Jours
06.2022 - 12.2023
Teen Board Member
Museum of Contemporary Art Chicago, Teen Creative Agency
05.2020 - 05.2022
Teen Board Member
Museum of Science and Industry Chicago
07.2018 - 08.2019
Staff Member
After School Matters Chicago
06.2018 - 08.2018
High School Diploma -
Homewood Flossmoor
Bachelor of Arts - Psychology
Hunter College
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