Chase Bobier

• Developed, executed, and maintained the business
• Secured positive experiences for employees and customers.
• Onboarded and educated new employees.
• Handled payroll execution and ensured timely vendor payments.
• Created comprehensive training programs.
• Directed product development.

• Delivered outstanding customer service.
• Upheld a clean and hospitable setting in both the cafe and back sections.
• Maintained efficient workflow during shifts.
• Contributed to the development of innovative menu items and marketing campaigns.

• Prepared beverages and food items for customers

Contributed to the development of educational programs for team members and guests.

• Operated espresso machines and commercial coffee brewers to create beverages.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

• Maintained cleanliness and organization in the cafe.
• Adhered to sanitation guidelines effectively.
• Provided help to kitchen staff during busy periods.
• Managed phone inquiries with professionalism.

• Maintained a clean and hospitable environment
• Oversaw patron safety