Chase Brainard
Cedar Rapids,IA
Summary
I have been in retail for a little over 2 years now and believe being at the front lines interacting with the customer/client is where I belong. I have received little to no complaints while working in retail for these past couple of years and plan to further my growth into this department learning new skills and furthering my career growth.
Overview
2
2
years of professional experience
Work History
Float Community Banker
Cedar Rapids Bank & Trust
07.2024 - Current
- Increased new account openings by effectively explaining the benefits of various banking products to potential clients.
- Strengthened client relationships with personalized financial advice and customized banking solutions.
- Helped to resolve customer concerns and escalated issues for solutions.
- Reduced wait times at the teller line by efficiently handling high-volume transactions during peak hours without compromising accuracy or security protocols.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
Retail Associate
Party City
11.2022 - 06.2024
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Education
Master of Business - Management Information Systems
Iowa State University
Ames, IA05.2029
Associate of Arts - Business
Kirkwood Community College
Cedar Rapids, IA05.2025
High School Diploma -
Marion High School
Marion, IA06.2023
Skills
- Money handling
- Customer Service-oriented
- Resourceful
- Time management
- Attention to detail
- Multitasking
Timeline
Float Community Banker
Cedar Rapids Bank & Trust
07.2024 - Current
Retail Associate
Party City
11.2022 - 06.2024
Master of Business - Management Information Systems
Iowa State University
Associate of Arts - Business
Kirkwood Community College
High School Diploma -
Marion High School
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