Dedicated service advisor with proven skills in customer service, communication, and problem-solving. Committed to enhancing customer satisfaction and loyalty through effective service recommendations and timely follow-ups.
Overview
5
5
years of professional experience
Work History
Service Advisor
Honda
Covington, LA
05.2026 - 07.2026
Provided personalized customer service to elevate satisfaction and build long-term loyalty.
Guided customers through vehicle maintenance inquiries and tailored service recommendations.
Explained service procedures and costs to customers with clarity and precision.
Coordinated service appointments and followed up with customers to enhance response times.
Sales Manager's Assistant
Mens Wearhouse
Covington , LA
02.2023 - 01.2025
Assisted in managing daily sales operations and customer service initiatives.
Supported sales team by preparing presentation materials and product information.
Coordinated inventory management and ensured stock availability for customer needs.
Implemented visual merchandising strategies to enhance store displays and attract customers.
Hotel Front Desk Agent
Hilton
New Orleans, Louisiana
04.2021 - 01.2023
Greeted guests warmly and provided exceptional customer service at the front desk.
Managed guest check-ins and check-outs efficiently using Hilton's reservation system.
Handled guest inquiries and resolved issues promptly and professionally.
Assisted with billing inquiries and processed payments accurately.
Collaborated with housekeeping to ensure room readiness for arriving guests.
Coordinated room assignments based on guest preferences and availability.