Chase Brockman
Rogers,AR
Summary
Dynamic logistics specialist with extensive experience in customer service within fast-paced environments. Proven track record in streamlining operations, optimizing supply chain processes, and ensuring timely resolution of client needs. Expertise in problem-solving, effective communication, and relationship management enhances the ability to drive operational excellence and client satisfaction.
Overview
6
6
years of professional experience
Work History
Pricing Support Analyst II
J.B. Hunt Transport Service, Inc.
03.2024 - Current
- Supported RFP/RFQ processes by preparing pricing proposals and analyzing client-specific requirements for domestic and international transportation services
- Supported pricing strategy by entering and managing rate data in J.B. Hunt’s internal systems, ensuring accuracy across intermodal contract services
- Maintained carrier and customer rate profiles in enterprise systems, improving data integrity and reducing billing discrepancies
Customer Development Representative
J.B. Hunt Transport Service, Inc.
12.2022 - 03.2024
- Provide spot quotes for one-off and project-based loads across all IBU's
- Input system data to track market trends and rate request wins and losses
Customer Experience Representative
J.B. Hunt Transport Service, Inc.
08.2021 - 12.2022
- Maintain and build relationships with JB Hunt customers to build books of business
- Provide creative solutions to customer-based problems alongside other divisions within the company
- Book, maintain, and track and trace intermodal, and over-the-road loads
Preschool Teacher
The Kid’s Studio by Children’s Therapy T.E.A.M.
06.2020 - 07.2021
- Provide childcare to children ages 2 months-5 years by providing meals, healthcare and maintaining high safety standard
- Assist in the front office to help with paperwork, the school’s cleanliness, and upkeep
Orton-Gillingham’s Barton Reading & Spelling System Tutor
Lexicon Speech Language and Reading
06.2019 - 05.2020
- Tutor children with dyslexia ages 5-18 to aid in reading, spelling and math skills
Education
B.S. - Communication Disorders
University of Arkansas, College of Education and Health Professions
Fayetteville, AR05.2020
Skills
- Microsoft Word
- PowerPoint
- Excel
- Google Docs
- Google Sheets
- Power BI
- Logistics
- Data analysis
- Customer relationship management
- Scheduling
- Communication
- Incident management
Volunteering Experience
- GROW (Growing and Retaining Outstanding Women), Committee Member, 08/01/21, Present, Help support and assist women personally and professionally in the trucking industry, Assisted in running a talk for children for a local elementary school about trucking
- Camp Blessing, Camp Counselor, 06/01/14, 08/01/16, Worked 1x1 with children and adults with special needs, Played with and mentored campers while monitoring and supporting their needs
Languages
English
Native or Bilingual
Interests
Traveling, cooking/baking, strategy games and puzzle solving, hiking, spending time outdoors
Timeline
Pricing Support Analyst II
J.B. Hunt Transport Service, Inc.
03.2024 - Current
Customer Development Representative
J.B. Hunt Transport Service, Inc.
12.2022 - 03.2024
Customer Experience Representative
J.B. Hunt Transport Service, Inc.
08.2021 - 12.2022
Preschool Teacher
The Kid’s Studio by Children’s Therapy T.E.A.M.
06.2020 - 07.2021
Orton-Gillingham’s Barton Reading & Spelling System Tutor
Lexicon Speech Language and Reading
06.2019 - 05.2020
B.S. - Communication Disorders
University of Arkansas, College of Education and Health Professions
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