Chase Butters
West Des Moines
Summary
Operationally-focused professional with experience in overseeing multiple retail stores. Known for optimizing processes and elevating team and personal performance to achieve business goals. Will promote collaborative culture and adapts seamlessly to evolving business needs, ensuring consistent results.
Overview
11
11
years of professional experience
Work History
Multi-Unit Manager
Russell Cellular
Grimes, IA
09.2023 - Current
- Maintained comprehensive understanding of Verizon's plans, services, and promotional strategies to enhance customer interactions.
- Conducted training sessions for new and existing staff to foster skill development and operational proficiency.
- Ensuring proper creation of accounts for consumers and B2B.
- Conducted comprehensive analysis of consumer and B2B accounts to identify and develop sales opportunities.
- Analyzed technical challenges and implemented solutions to improve user experience.
- Executed display organization and rearrangement to create a more inviting shopping environment.
- Assisted in counting cash and creating deposits. Supported auditing of cash flow processes. Maintained accurate cash handling procedures.
- Attend company meetings focusing on new products, plans and services.
- Collaborated with team to achieve objectives established by Verizon.
- Collaborated with team to drive year-over-year growth in store performance.
- Executed daily outreach through a minimum of 25 cold and hot calls to generate leads.
- Oversaw operations across multiple locations as required.
Sales Representative
McGrath Automotive Group
Cedar Rapids, IA
09.2022 - 09.2023
- Managed an active portfolio of leads, ensuring consistent daily, weekly, and monthly follow-ups.
- Developed strategies to generate new leads via digital platforms and in-person interactions.
- Assisted in managing lot assignments to optimize space utilization. Supported teams in tracking inventory levels and ensuring timely updates. Contributed to maintaining organized lot records for efficient operations.
- Directed negotiations with customers to ensure a price that works for both the company and customer.
- Developed strong relationships with customers, enhancing client retention and satisfaction.
- Guided customers in identifying vehicles that align with their preferences and requirements.
- Interpreted and clarified diverse credit and finance situations to support informed decision-making.
- Managed and evaluated credit applications to support financial decision-making.
- Conducted inspections and minor repairs on vehicles to maintain operational efficiency.
- Participated in daily sales meetings to develop effective strategies for achieving sales goals.
Manager
Euphoric source
Cambridge, MN
09.2017 - 07.2022
- Demonstrated comprehensive understanding of product offerings both in-store and online.
- Coordinated with suppliers to ensure timely ordering of new product lines.
- Organized and arranged product displays, ensuring alignment with brand standards and promotional themes.
- Oversaw inventory levels and conducted regular audits to ensure stock availability and accuracy.
- Oversaw service management and scheduling operations.
- Planned, organized, and executed events, focusing on logistics and participant experience.
- Maintained comprehensive financial records and bookkeeping practices to support organizational budgeting and reporting.
- Managed customer complaint resolution processes to ensure timely and effective solutions.
- Managed cash register operations to ensure accurate and timely processing of sales.
- Coordinated recruitment and scheduling processes to maintain adequate staffing levels.
- Designed and implemented comprehensive training plans to enhance employee skills.
Associate
Kum & Go
Coralville, IA
08.2016 - 07.2017
- Assisted customers with inquiries and issues and provided support in resolving product-related concerns.
- Trained and mentored new associates on customer service best practices and operational efficiency.
- Managed inventory stocking processes to ensure optimal product availability.
- Oversaw store cleaning operations to ensure a welcoming environment.
- Executed preparation of hot food items to ensure timely service.
- Calculated daily revenue figures to assess financial performance.
- Oversaw growler station setup and maintenance to enhance customer experience.
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
McDonalds Crew Member
McDonald's
Pleasant Hill, IA
02.2015 - 08.2016
- Coordinated and managed preparation of orders, ensuring accuracy and adherence to quality standards.
- Assisted in preparing food items using grill and fryer equipment. Collaborated with team members to ensure timely meal service.
- Conducted regular inspections and evaluations of food products to uphold quality standards.
- Monitored compliance with food health codes to ensure safety standards are upheld.
- Executed order-taking processes for front counter and drive-thru operations.
- Assisted in maintaining cleanliness of dining area and kitchen. Contributed to overall hygiene standards by performing routine cleaning tasks.
- Executed cash handling procedures and managed cash outs with precision.
Education
High School Diploma -
Southeast Polk High School
Pleasant Hill, IA05-2016
Skills
- Operations management
- Sales growth
- Staff development
- Employee engagement
- Teamwork and collaboration
- Customer service
- Multitasking
- Problem-solving
Timeline
Multi-Unit Manager
Russell Cellular
09.2023 - Current
Sales Representative
McGrath Automotive Group
09.2022 - 09.2023
Manager
Euphoric source
09.2017 - 07.2022
Associate
Kum & Go
08.2016 - 07.2017
McDonalds Crew Member
McDonald's
02.2015 - 08.2016
High School Diploma -
Southeast Polk High School