Chase Cottrell-Jones
Pine Bluff,AR
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Slot Attendant
Saracen Casino
Pine Bluff, AR
03.2022 - 07.2023
- Paid out the money to the winner and verified the amount was correct.
- Greeted customers and provided them with information about the gaming machines.
- Participated in team meetings with other attendants discussing ways to improve customer service standards.
- Verified the age of customers to ensure they were old enough to play slot machines.
- Inspected gaming machines for malfunctions or tampering, and reported issues to supervisors immediately.
Grocery Store Stocker
Brookshire's Grocery
Pine Bluff, AR
03.2020 - 02.2022
- Stocked shelves with merchandise according to store policy.
- Informed management of low inventory levels or damaged products needing replacement or removal from sale areas.
- Loaded and unloaded grocery products from delivery trucks.
- Faced off product on shelves to make them look attractive.
- Unpacked and inspected groceries for quality assurance.
- Restocked shelves as needed throughout shift based on customer demand.
- Maintained cleanliness in the stockroom and on the sales floor.
- Followed safety procedures while handling heavy objects or hazardous materials such as cleaning supplies or chemicals.
Nursing Assistant
Dianne’s Adult Daycare
Pine Bluff, AR
05.2018 - 12.2019
- Maintained patient records accurately by documenting daily activities and changes in conditions
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Engaged with patient family and friends to provide courteous visit experience.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Participated in regular interdisciplinary team meetings to discuss patient care.
Education
Associate of Applied Science - General Studies
SEARK College
Pine Bluff, ARSkills
- Quick Learner
- Security awareness
- Serving customer needs
- Transaction reconciliation
- Effective Communication
- Decision-Making
- Accurate Cash Handling
- Time Management
- Self Motivation
- Attention to Detail
- Written Communication
- Continuous Improvement
- Customer Service
- Problem-solving abilities
Timeline
Slot Attendant
Saracen Casino
03.2022 - 07.2023
Grocery Store Stocker
Brookshire's Grocery
03.2020 - 02.2022
Nursing Assistant
Dianne’s Adult Daycare
05.2018 - 12.2019
Associate of Applied Science - General Studies
SEARK College