Chase Diercks
Bettendorf,Iowa
Summary
Accomplished Physician Substitute at Octapharma Plasma Center, adept in venipuncture expertise and efficiency improvement, significantly enhanced patient outcomes. Leveraged problem anticipation and resolution skills to streamline clinic operations, mentoring staff and managing high-volume donor sessions. Proven track record in advancing medical practices and fostering team agility.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Physician Substitute
Octapharma Plasma Center
01.2023 - Current
- Improved donor outcomes by conducting thorough examinations.
- Participated in continuing education programs to stay current on medical advancements and best practices.
- Enhanced clinic efficiency by managing patient flow and ensuring timely appointments.
- Streamlined communication with medical staff for better coordination of donors to move the process along smoothly.
- Mentored junior staff members, providing guidance on best practices in donor care.
- Maintained detailed and accurate donor records, ensuring the confidentiality of sensitive information.
- Assisted in the development of policies and procedures to improve overall clinic operations and quality of care.
- Managed donor reactions during donation.
- Currently am a Anti D trained physician substitute.
- Working in a center that saw at least 300 donors a day.
- Cross trained in all areas of center to help with staffing problems and better understand how center worked overall.
Manager
Lawns Unlimited
05.2008 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Approved regular payroll submissions for employees.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Conducted monthly inventories of raw materials and components on work floor.
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Modified and directed project plans to meet organizational needs.
- Oversaw high profile projects for by planning, designing, and scheduling phases.
- Fostered relationships with vendors to promote positive working relationships.
- Drove team success through shared vision and recognition of quality performance.
- Provided management for internal personnel, contractors and vendors.
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
- Reined in project costs while meeting key milestones.
- Headed project teams specializing in design and launch activities.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress and technical problems.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Took 10 calls from project clients daily to talk about changes, new budget constraints, and completion updates.
- Managed 2-3 major projects at periods of time.
- Accomplished multiple tasks within established timeframes
- Kept detailed records of daily progress to identify and correct areas needing improvement
- Supervised labor costs and departmental expenses to remain in line with budget
Clinical Assistant
Genesis Medical Center
05.2022 - 01.2023
- Sanitized, restocked and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
- Assisted patients with basic care needs.
- Coordinated with appropriate administrative staff to address clinical, operational and financial questions.
- Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Equipped patients with assistance required for basic care.
- Performed venipuncture and administered vaccinations for patients between ages of 9 and 96.
- Engaged others with variety of activities such as reading, writing and games for entertainment purposes.
Education
Certification - Emergency Medical Technician
Eastern Iowa Community College District
Davenport, IA12.2019
High School Diploma -
Bettendorf High School
Bettendorf, IA05.2010
Skills
- Problem Anticipation and Resolution
- Transcription and Dictation
- Medical Terminology
- Treatment Room Preparation
- Operating EKG Equipment
- Cleaning and Organizing
- Vital Sign Monitoring
- Time Management
- Recording Vital Signs
- Efficiency Improvement
- Patient Medical Histories
- Judgment and Decision-Making
- Venipuncture Expertise
- Complex Problem-Solving
Certification
- ACLS Training - January 2021- November 2024
- PHTLS Training - April 2021-April 2023
- Licensed EMT - December 2019-March2026
- NRP Training - February 2021-February 2023
- PALS Training - February 2021- February 2023
Timeline
Physician Substitute
Octapharma Plasma Center
01.2023 - Current
Clinical Assistant
Genesis Medical Center
05.2022 - 01.2023
Manager
Lawns Unlimited
05.2008 - Current
Certification - Emergency Medical Technician
Eastern Iowa Community College District
High School Diploma -
Bettendorf High School
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