Basketball
Chase Dubzak
Student
Warminster,United States
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Successful at achieving sales objectives with consistency. Service-driven team player with record of providing high-quality support.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Cashier /Food Service Attendant
Premier Pizza
Warminster, PA
04.2021 - Current
- Complied with all federal and state regulations regarding food safety and waste disposal.
- Maintained stock levels of cups, lids, straws and condiments throughout shift.
- Trained and coached newly hired team members in restocking items and delivering good service to customers.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Helped customers choose items based on menu options, dietary needs and preferences.
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
Hostess / Food Runner
Ardana Food And Drink
Warrington, PA
09.2020 - 04.2021
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Prepared dining room for special upcoming functions by decorating and generating special group menus.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Informed servers of newly seated parties for speedy service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Hostess / Food Runner
KC Prime Steakhouse
Warrington, PA
09.2020 - 04.2021
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Supervised server balance and monitored table turnover to accurately seat customers.
- Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Answered customer questions about hours, seating and menu information.
- Used cash registers and credit card machines to cash out customers.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Real Estate Assistant
Realty One Group Legacy
Doylestown, PA
06.2019 - 11.2019
- Maintained efficient office operations by handling errands and administrative functions.
- Kept contacts organized within the system to maintain readiness for future mailings.
- Maintained clean reception area to promote positive, professional environment for clients.
- Updated tracking system with information for program.
- Managed filing system, entered data and completed other clerical tasks.
Education
High School Diploma -
William Tennent High School
Warminster, PA 09.2018 - Current
Skills
Sales expertise
Complaint resolution
Customer assistance
Cleaning and sanitizing
Time management skills
Teamwork and Collaboration
Excellent Communication
Dependable and Responsible
Interests
Religion
Extracurriculars
Spending time with family & friends
Community Service
Timeline
Cashier /Food Service Attendant
Premier Pizza
04.2021 - Current
Hostess / Food Runner
Ardana Food And Drink
09.2020 - 04.2021
Hostess / Food Runner
KC Prime Steakhouse
09.2020 - 04.2021
Real Estate Assistant
Realty One Group Legacy
06.2019 - 11.2019
High School Diploma -
William Tennent High School
09.2018 - Current