Chase Ellison
Tomball,TX
Summary
Currently obtaining IT Support Specialist certification with Google. Familiar with troubleshooting Windows and Android issues. Creative and eager to find novel and productive solutions for customer issues. Adapts to unique complaints and queries with thorough research and expert critical thinking skills. Committed to problem resolution and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Driver
Self-Employed
Tomball, TX
07.2022 - Current
- Delivered goods and products to customer on time and in excellent condition.
Fish Monger
HEB Grocery Store
Spring, TX
06.2018 - 06.2022
- Prepared products for customer orders and educated them on other products we sold.
- Maintained sanitation and product presentation maximize sales and safety.
Kennel Technician
Apodaca Labs, LLC
Spring, TX
10.2016 - 06.2018
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Kept animals clean and free of contaminants to promote optimal health.
- Provided basic command and kennel training.
Sales Associate
Walmart
Houston, TX
12.2015 - 09.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Cashier
Schlotzsky's Deli
Houston, TX
01.2015 - 12.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Associate of Arts - General Studies
Lone Star College System
Spring, TX05.2018
Google IT Support Specialist
11.2022
Skills
- Time Management
- Customer Service
- Strong Problem Solver
- Data Entry
- Microsoft Word
- Microsoft Excel
- Hardware and Software Repair
- Hardware Replacement
- Issue and Resolution Tracking
- Device Installation
- Printers and Peripherals
- Customer Communication and Empathy
Timeline
Driver
Self-Employed
07.2022 - Current
Fish Monger
HEB Grocery Store
06.2018 - 06.2022
Kennel Technician
Apodaca Labs, LLC
10.2016 - 06.2018
Sales Associate
Walmart
12.2015 - 09.2016
Cashier
Schlotzsky's Deli
01.2015 - 12.2015
Associate of Arts - General Studies
Lone Star College System
Google IT Support Specialist