Chase Grabowski
West Chester,PA
Summary
Dynamic and results-driven professional with extensive experience at Women Against Abuse, excelling in crisis intervention and mental health advocacy. Proven ability to analyze complex situations and implement effective solutions, enhancing support for domestic violence survivors. Skilled in conflict resolution and trauma-informed practices, with a strong commitment to fostering safety and well-being.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IPV Intake/Hotline Counselor
Women Against Abuse
Philadelphia, USA
08.2024 - Current
- Provided compassionate support to domestic violence survivors via hotline, conducting intake assessments in-person, and offering crisis intervention services.
- Analyzed caller needs, prioritized urgent cases, and coordinated with local resources to ensure immediate safety and long-term support for survivors.
- Managed admittance and exit, and placement of two 100-bed facilities that are open to domestic violence survivors and their children.
- Being the main source of contact for all Philadelphia DV survivors, with constant work with police and hospitals.
- Facilitated the launch of a 32-page resource booklet that has been given to the WAA hotline as a resource guide
Crisis Counselor
Crisis Text Line
Remote, USA
12.2023 - Current
- Conducted 700+ crisis interventions, enhancing mental health support outcomes.
- Delivered empathetic text-based support using active listening and de-escalation.
- Handled over 15 suicide de-escalations, ensuring safety in urgent situations where callers were labeled with high desire, intent, and capability.
- Current Ambassador of CTL to West Chetsr University -facilitating a possible partnership launch in 2026.
Facilitator/Shopper
The Giant Company
West Chester, USA
06.2021 - 09.2024
- Coordinate online orders, ensuring timely and accurate fulfillment for enhanced customer satisfaction.
- Utilized inventory management skills to maintain optimal stock levels and minimize shortages.
- Led Giant Direct operations of three stores in PA, ensuring timely order fulfillment and exceptional customer service.
- Optimized shopping routes, boosting efficiency and customer satisfaction.
Peer Mentor/Executive Functioning Coach
Welsh Therapy & Associates
Doylestown, USA
09.2020 - 12.2023
- Guided clients in developing executive function skills, enhancing productivity and focus.
- Facilitated peer mentoring sessions, fostering a supportive learning environment.
- Implemented personalized strategies, resulting in improved client outcomes.
- Analyzed client progress, adapting techniques for measurable improvements.
Education
Bachelor's of Science - Psychology
West Chester University of Pennsylvania
West Chester, PA08.2026
High School Diploma -
Council Rock High School South
Southampton, PA06.2022
Skills
- Adaptability
- Crisis intervention
- Conflict resolution
- Team collaboration
- Problem Solving
- Time Management
- Crisis Counseling
- Data analysis
- Suicide prevention
- Mental health advocacy
- Clinical assessment
Additional Information
08/01/26, 3.9
Certification
- PA Child Abuse Clearance
- 40-Hour DV/IPV certification (facilitated by PCADV & WAA)
- Safety Assessments
- Suicide Assessments
Affiliations
- Student Member of the Pennsylvania Psychological Association
- Member of the American Psychological Association of Graduate Students
- Panelist of the Youth Aid Panel in Bucks County, PA
References
References available upon request.
Timeline
IPV Intake/Hotline Counselor
Women Against Abuse
08.2024 - Current
Crisis Counselor
Crisis Text Line
12.2023 - Current
Facilitator/Shopper
The Giant Company
06.2021 - 09.2024
Peer Mentor/Executive Functioning Coach
Welsh Therapy & Associates
09.2020 - 12.2023
Bachelor's of Science - Psychology
West Chester University of Pennsylvania
High School Diploma -
Council Rock High School South
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