Chase Jennings
DALLAS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
2009
2009
years of post-secondary education
Work History
Homemaker
Family
DALLAS
11.2012 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Cashier
Kroger
DALLAS
03.2013 - 11.2013
- Processed customer transactions accurately and efficiently at a leading grocery retailer.
- Managed cash register operations, ensuring smooth checkout experiences for customers.
- Assisted customers with product inquiries, enhancing overall shopping satisfaction.
- Maintained cleanliness and organization of checkout area for optimal customer experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Nurse Aide
Grace Presbyterian Village
DALLAS
09.2009 - 11.2010
- Assisted residents with daily living activities and personal hygiene tasks.
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided compassionate support and companionship to residents during care.
- Maintained cleanliness and safety of resident living areas and equipment.
- Documented patient information accurately in electronic health records system.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Maintained a clean environment by disinfecting equipment, emptying trash containers, cleaning surfaces, changing linens.
- Comforted patients and provided reassurance and encouragement.
- Performed vital signs checks on patients such as temperature, pulse, respiration rate, and blood pressure.
- Reported all incidents, accidents involving clients immediately to supervisor, nurse manager, charge nurse.
- Followed safe lifting techniques and individual resident lifting instructions.
- Engaged with patient family and friends to provide courteous visit experience.
- Responded quickly to emergencies and followed proper safety protocols at all times.
- Assisted residents with daily needs, personal hygiene, dressing, and facility transfers.
- Assisted residents in preparing for activities and social programs.
- Distributed drinking water and nourishment to residents.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Education
Certified Nursing Assistant - Cna
Jobcorp
Duncanville, TX 08.2008 - 04.2009
Duncanville
Duncanville, TXSkills
- Customer service
- Time management
- Problem solving
- Team collaboration
- Conflict resolution
- Task prioritization
- Active listening
- Empathy in communication
- Self-Directed
- Friendly, positive attitude
- Relationship building
- Multitasking
Timeline
Cashier
Kroger
03.2013 - 11.2013
Homemaker
Family
11.2012 - Current
Nurse Aide
Grace Presbyterian Village
09.2009 - 11.2010
Certified Nursing Assistant - Cna
Jobcorp
08.2008 - 04.2009
Duncanville