Chase Jensen

• Bolstered customer retention rates by addressing and resolving billing inquiries in a timely and professional manner.
• Cultivated strong relationships with customers, promoting trust through clear communication about billing matters.
• Answered phone calls and provided friendly, knowledgeable service regarding Description of issues.
• Maintained up-to-date client records, ensuring that all relevant information was accurately documented in the database.

• Data entry: updating billing information and records on file to ensure accounts are up to date.

• Perform site surveys for national accounts on: Kitchen Equipment, Lighting, Refrigeration and HVAC
• Data entry: Documented equipment performance as well as providing detailed description of equipment
• Compiled all findings into a customer friendly presentation for review
• Assisted in sales development.

• Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages
• Kept areas clean and tidy by collecting used items and trash and wiping up spills on a regular basis
• Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business
• Shared my knowledge of menu items and flavors with customers, allowing them to make personal choices based on their preferences and interests
• Provided excellent service by creating a warm and welcoming environment
• Demonstrated the ability to serve in both a fine dining and a casual, loud environment.

• Performs any of following duties to assist in surveying land: Holds level or stadia rod at designated points to assist in determining elevations and laying out stakes for mapmaking, construction, mining, land, and other surveys
• Calls out reading or writes station number and reading in notebook
• Marks points of measurement with elevation, station number, or other identifying mark
• Measures distance between survey points, using steel or cloth tape or surveyor's chain
• Marks measuring points with keel, paint sticks, scratches, tacks, or stakes
• Places stakes at designated points and drives them into ground at specified elevation, using hammer or hatchet
• Cuts and clears brush and trees from line of survey, using brush hook, knife, ax, or other cutting tools
• May perform duties as directed by LAND SURVEYOR or SURVEYOR ASSISTANT, INSTRUMENTS
• May perform one operation and be designated Brush Clearer, Surveying; Staker, Surveying; Surveyor Helper, Chain; Surveyor Helper, Rod.

• Managed national account route, provided on time and great customer service.