CHASE KROVIC

• Ensured smooth bar operations by promptly cleaning glassware and utensils, restocking ice, replacing empty kegs, allowing bartenders to focus on serving customers.
• Collaborated with kitchen staff to expedite food orders leading to improved guest satisfaction.
• Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or manager.
• Greeted customers and provided menus upon arrival to dining room.

• Established a customer clientele by networking and performing cold calls.
• Conducted product demonstrations in customers' homes to promote and sell knives and kitchen accessories.

12/2018- 01/2019

• Completed fulfillment orders by picking merchandise, packing and shipping orders.
• Selected and filled orders from stock making sure in-store pickup orders were ready for customers.
• Processed shippable returns and abandoned in-store pickup orders.

• Processed orders, returns and provided shipments to the various store locations by ensuring inventory and orders were accurately audited, processed, assembled, packed, and shipped.

• Serviced and greeted customers, operated cash register, unpacked deliveries, and stocked shelves.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.