Overview
Work History
Education
Timeline
Generic

Chase Langlais

Overview

13
13
years of professional experience

Work History

Senior Sales Account Manager

RPM FREIGHT
01.2021 - Current
  • Client Relationship Management: Build and maintain strong relationships with existing clients, understanding their specific logistics needs and ensuring high levels of customer satisfaction.
  • New Business Development: Cultivate leads, convert them into new accounts through effective sales strategies.
  • Market Research: Stay informed about industry trends, market conditions, and competitive offerings to make informed decisions and propose innovative solutions to clients.
  • Proposal and Quote Generation: Prepare and present proposals and quotes to clients, offering tailored logistics solutions that align with their supply chain requirements and budget constraints.
  • Cross-Functional Collaboration: Collaborate with internal teams, such as operations and customer service, to ensure seamless execution of logistics solutions and meet client expectations.
  • Reporting and Analysis: Generate and analyze data and performance KPI metrics to provide clients with insights and recommendations for process improvements and cost savings.

Operations Manager

COYOTE LOGISTICS
01.2015 - 01.2021
  • Oversaw and optimized the day-to-day logistics operations
  • This role involved managing a team of logistics coordinators, ensuring the efficient movement of shipments, and maintaining high service standards
  • Monitored and improved processes, managed carrier relationships, and addressed any operational challenges that may arise to ensure the smooth execution of transportation services and the satisfaction of clients
  • Maintained responsibility for compliance within industry regulations, maintaining accurate records, and providing strategic leadership to enhance operational efficiency and meet organizational objectives.

Operations Coordinator

COYOTE LOGISTICS
01.2011 - 01.2015
  • Managed day-to-day activities of shipments, coordinating with carriers, and ensuring on-time deliveries.
  • Maintained order processing, tracking shipments, and communicate with clients and carriers to address issues and provide updates.
  • Ensuring optimization of transportation routes, monitor compliance with industry regulations, and maintain accurate records, contributing to the overall efficiency and success of the logistics brokerage's operations.

Education

Communications

Lake Forest College

Timeline

Senior Sales Account Manager

RPM FREIGHT
01.2021 - Current

Operations Manager

COYOTE LOGISTICS
01.2015 - 01.2021

Operations Coordinator

COYOTE LOGISTICS
01.2011 - 01.2015

Communications

Lake Forest College
Chase Langlais