Summary
Overview
Work History
Education
Skills
Timeline
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Chase Ludwick

Las Vegas,NV

Summary

Exceeded at developing client loyalty and exceeding sales targets, I leveraged customer service and relationship-building skills at Zegna to surpass quarterly goals.

Overview

4
4
years of professional experience

Work History

Client Advisor

Zegna
03.2023 - Current
  • Sales performance; Achieved and exceeded monthly and quarterly sales targets.
  • Client relationships; Built and nurtured long term relationships in clients, resulting in increased loyalty and repeat business.
  • Team collaboration; Collaborated with teammates to ensure seamless operations, including assisting with training new staff.

Operations Associate

Zegna
03.2022 - 03.2023
  • Managed daily operations; oversaw the smooth functioning of the department.
  • Process Improvement; Identified and implemented process improvements that increased efficiency.
  • E-commerce Operations; Managed the e-commerce platform, overseeing order fulfillment, and customer service to ensure a seamless online shopping experience.

Temp Worker

Zegna
11.2021 - 02.2022
  • Team support; Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
  • Cultivated positive relationships with coworkers, fostering collaboration.

Low Voltage Electrician

Olympus Technology
07.2020 - 11.2021
  • System troubleshooting; Diagnosed and resolved technical issues efficiently.
  • Installation and maintenance; Installed, maintained, and repaired low voltage systems, including fiber optic, fire alarms, and CCTV systems.


Education

High School Diploma -

Minnesota West Community And Technical College
Granite Falls, MN
07.2019

Skills

  • Customer Service
  • Product Knowledge
  • Team Collaboration
  • Relationship Building
  • Client Retention
  • Conflict Resolution

Timeline

Client Advisor

Zegna
03.2023 - Current

Operations Associate

Zegna
03.2022 - 03.2023

Temp Worker

Zegna
11.2021 - 02.2022

Low Voltage Electrician

Olympus Technology
07.2020 - 11.2021

High School Diploma -

Minnesota West Community And Technical College

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Chase Ludwick