Operation Manager of Safety and Compliance
-Managed a team of 60+ delivery associates (DA's) on adhering to Amazon Safety Metrics included in both the Mentor and Netradyne System.
-Educate and maintain awareness of individual DA performance, setting both expectations and "road-maps" on how to succeed on a daily and weekly basis
-Successfully met safety expectations 20 out of 23 weeks, bringing safety scores to "Fantastic Plus"metrics (above average) from Great (average)
-Was a key contributor to the team for achieving the DSP of the Month for the months of November and December.
- Taught new DA's all job responsibilities and set expectations regarding both safety and productivity
-Ran "Project Routes" often, delivering productivity 2x that of standard DA
-Delivered with the highest regard to safety and customer satisfication
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