Chase Mattingly
Saint Hedwig,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse
02.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
Server/Bartender
Applebee's Neighborhood Grill & Bar
01.2022 - 12.2022
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Food Service Manager
Raley's
03.2020 - 07.2021
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Fast Food Team Member
Roger's Frosty
09.2018 - 03.2020
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
Education
Bachelor of Arts - Criminal Justice
Midwestern State University
Wichita Falls, TX05.2024
High School Diploma -
West Valley High School
Cottonwood, CA06.2019
Skills
- Dining Area Maintenance
- Price Memorization
- Check Payment Processing
- Stocking and Replenishing
- Cash Handling
- High-Volume Dining
- Suggestive Selling
- Food Preparation and Safety
- Food Sales and Promotion
- Menu Memorization
- Age Verification
- Pos Operation
- Hiring Procedures
- Staff Leadership
- Sales Planning
- Production Records
- Safety and Sanitation Standards
- Employee Performance Evaluations
Timeline
Server
Texas Roadhouse
02.2023 - Current
Server/Bartender
Applebee's Neighborhood Grill & Bar
01.2022 - 12.2022
Food Service Manager
Raley's
03.2020 - 07.2021
Fast Food Team Member
Roger's Frosty
09.2018 - 03.2020
Bachelor of Arts - Criminal Justice
Midwestern State University
High School Diploma -
West Valley High School
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